Subject: Note Added - [#4902291] item issue
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 29 Sep 2022 07:53:44 +0000

Hi ,    Nitish added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4902291    Subject:  item issue   Requester: شهد القحطاني    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Please take the return. This is not a high value item.</div>
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<div>From: Sanket Sable &lt;[email-masked]&gt; <br>
<b>Sent:</b> Thursday, September 29, 2022 11:53 AM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;; Nitish Pandey &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4902291] - item issue</div>
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<div class="MsoNormal">+<a id="OWAAMD6AA083FEEAD4B41ADE8FBCFD3138EFE" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Nitish Pandey</span></a>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, September 29, 2022 11:40 AM<br>
<b>To:</b> Sanket Sable &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4902291] - item issue</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Hi Team,<br>
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Reminder<br>
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Problem Statement: need return approval<br>
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Order Date: Sep 17, 2022<br>
Order ID: 6168756863<br>
Tracking ID: 48312901162<br>
163986661 - - Inpods 12 Simple Hands-Free Waterproof Wireless Touch Earbud<br>
Amount: 39 SAR<br>
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The customer informed us that he received a damaged item and wanted to return it. We informed the customer that the electronic items are non-returnable and non-exchangeable however, the customer still follows us for a return.<br>
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Assistance Required: Need a return approval<br>
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Kindly check and let us know if we can offer a return to the customer or not.</span></div>
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Thank You,<br>
Centrepoint Support Team</span></div>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>On Sat, 24 Sep at 8:31 PM
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>Hi Team,<br>
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<strong><span style='font-family:"-apple-system",serif'>Reminder</span></strong> </span>
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Problem Statement: need return approval<br>
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Order Date: Sep 17, 2022<br>
Order ID: 6168756863<br>
Tracking ID: 48312901162<br>
163986661 - - Inpods 12 Simple Hands-Free Waterproof Wireless Touch Earbud<br>
Amount: 39 SAR<br>
<br>
The customer informed us that he received a damaged item and wanted to return it. We informed the customer that the electronic items are non-returnable and non-exchangeable however, the customer still follows us for a return.<br>
<br>
Assistance Required: Need a return approval<br>
<br>
Kindly check and let us know if we can offer a return to the customer or not.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Thank You,<br>
<span style="color:black;background:white">Centrepoint </span>Support Team</span></div>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>On Wed, 21 Sep at 9:45 PM
<span class="separator">, Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Please take a look at ticket
<a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4902291" rel="noreferrer">#4902291</a> </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Hi Team,</span></div>
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Sorry for the previous email<br>
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Problem Statement: need return approval<br>
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Order Date: ​Sep 17, 2022<br>
Order ID: ​6168756863<br>
Tracking ID: ​48312901162<br>
​163986661 - - Inpods 12 Simple Hands-Free Waterproof Wireless Touch Earbud<br>
Amount: 39 SAR<br>
<br>
The customer informed us that he received a damaged item and wanted to return it. We informed the customer that the electronic items are non-returnable and non-exchangeable however, the customer still follows us for a return.<br>
<br>
Assistance Required: Need a return approval<br>
<br>
Kindly check and let us know if we can offer a return to the customer or not.<br>
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Regards,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>The Support Team</span></div>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>On Wed, 21 Sep at 9:40 PM
<span class="separator">, Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span lang="AR-SA" style="font-size:10.5pt">مرحبا شهد،</span><span dir="LTR"></span>
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<span lang="AR-SA" style="font-size:10.5pt">شكرًا لك على تواصلك معنا ومنحنا الفرصة لخدمتك.</span><span lang="AR-SA" style="font-size:10.5pt"></span>
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<span lang="AR-SA" style="font-size:10.5pt">نعتذر بصدق عن أي إزعاج ، لقد أرسلنا استفسارك إلى الفريق المعني وسيتواصل معك أحد زملائنا في أسرع وقت ممكن لمساعدتك في حل هذه المشكلة.</span><span lang="AR-SA" style="font-size:10.5pt"></span>
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<span lang="AR-SA" style="font-size:10.5pt">نطلب منك السماح لنا ببعض الوقت حتى نتمكن من العمل على ذلك والقيام بالمطلوب.</span><span lang="AR-SA" style="font-size:10.5pt"></span>
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<span lang="AR-SA" style="font-size:10.5pt">نحن نقدر صبرك.</span><span lang="AR-SA" style="font-size:10.5pt"></span>
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<span lang="AR-SA" style="font-size:10.5pt">أصدقائك ،</span><span lang="AR-SA" style="font-size:10.5pt"></span>
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<span lang="AR-SA" style="font-size:10.5pt">فريق الدعم</span><span dir="LTR" style="font-size:10.5pt"></span>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4902291:1125156</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
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