Subject: Ticket Assigned - late collection
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 29 Sep 2022 07:13:22 +0000

Hi Reenad Alosaimi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  late collection alex paul                    Customer:  When you will collect my return product Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi alex paul, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-1111027 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            11:07 AM, 29th Sep                     alex paul                    Ok           11:07 AM, 29th Sep                   Reenad                   Hi alex , My name is Reenad .Thank you for contacting us. I will be happy to help you!           11:07 AM, 29th Sep                   Reenad                   Could you please share your order number so that I can assist you further?           11:07 AM, 29th Sep                     alex paul                    6168538577           11:08 AM, 29th Sep                     alex paul                    Just pick my return product..its gonna be 1 month..and           11:09 AM, 29th Sep                   Reenad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:10 AM, 29th Sep                     alex paul                    You guys are not responding...just pick my return order..           11:10 AM, 29th Sep                   Reenad                   We sincerely apologize for any inconvenience caused,  We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           11:10 AM, 29th Sep                   Reenad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:12 AM, 29th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4936026