Subject: Ticket Assigned - update order status
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Wed, 28 Sep 2022 05:54:05 +0000

Hi Reenad Alosaimi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  update order status shams                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  shams Bot:  Hi shams, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6169442200 Bot:    Great news! ? Your order is ready for pick-up   Please check your email or SMS for more details. Don't forget to collect your order within 14 days to avoid cancellation.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0553484359            09:49 AM, 28th Sep                   Reenad                   Hi shams, My name is Reenad .Thank you for contacting us. I will be happy to help you!           09:49 AM, 28th Sep                     shams                    dear sir           09:49 AM, 28th Sep                     shams                    actually i received my order yesterday 6169442200           09:50 AM, 28th Sep                     shams                    till he not update status           09:50 AM, 28th Sep                   Reenad                   We sincerely apologize for any inconvenience caused,  We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           09:50 AM, 28th Sep                   Reenad                   Is there anything else i can assist you with?           09:50 AM, 28th Sep                     shams                    actually i need to return and relace some iem           09:50 AM, 28th Sep                   Reenad                   We are sorry for the inconvenience caused and we have forwarded this information to our concern team to update the system that you have already collected your order.           09:51 AM, 28th Sep                   Reenad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:53 AM, 28th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4930765