Subject: Ticket Assigned - late click&collect
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Wed, 28 Sep 2022 04:51:28 +0000

Hi Reenad Alosaimi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  late click&collect usman                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi usman, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6170553121 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0503805844            08:47 AM, 28th Sep                     usman                    Ok           08:47 AM, 28th Sep                   Reenad                   Hi usman, My name is Reenad .Thank you for contacting us. I will be happy to help you!           08:47 AM, 28th Sep                     usman                    I want to ask where is my order?           08:48 AM, 28th Sep                     usman                    ?           08:48 AM, 28th Sep                     usman                    6170553121           08:48 AM, 28th Sep                   Reenad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           08:48 AM, 28th Sep                     usman                    Ok           08:49 AM, 28th Sep                   Reenad                   We sincerely apologize for any inconvenience caused,  We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           08:49 AM, 28th Sep                   Reenad                   Is there anything else i can assist you with?           08:49 AM, 28th Sep                     usman                    How many days will it take?           08:49 AM, 28th Sep                   Reenad                   asap dear customer           08:50 AM, 28th Sep                     usman                    Ok thanks           08:50 AM, 28th Sep                   Reenad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:50 AM, 28th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4930626