Subject: New Reply Received - unexpected items returned
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 27 Sep 2022 11:45:00 +0000

Hi Reenad Alosaimi,  The customer has responded to the ticket.  unexpected items returned  Ticket comment <div dir="auto">Dear team<div dir="auto">Please find the attached conversation</div>
<div dir="auto">Also mentioning the number below</div>
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<div dir="auto">+966 59 039 2862<br>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 27 Sep 2022, 7:56 am Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Masaud,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for the delay in processing of your return however, we have heard back from our warehouse team, they can not track the returns without a tracking number/return request, kindly provide us with a <strong>screenshot </strong>of your conversation with our courier agent so we can investigate further, as we are not not able to escalate it without any proof to our higher authorities. <br><br>We are looking forward to hear from you soon. Thank you for your help!<br><br>Your Friends,<br>The Support Team</div></div></div>

	

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Attachments :
1. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044000826593'>Screenshot_20220927-144319_WhatsApp.jpg</a><br />2. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044000826594'>Screenshot_20220927-144327_WhatsApp.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4815166