Subject: Ticket Assigned - late delivery
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sun, 25 Sep 2022 19:01:54 +0000

Hi Reenad Alosaimi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  late delivery hi im gulfam                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  hi im gulfam Bot:  Hi hi im gulfam, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  4831345865 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Main Menu Bot:  Hi hi im gulfam, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6169315130 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=48313445865     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0591752937            10:54 PM, 25th Sep                     hi im gulfam                    Helo           10:55 PM, 25th Sep                   Reenad                   Hi gulfam, My name is Reenad .Thank you for contacting us. I will be happy to help you!           10:55 PM, 25th Sep                     hi im gulfam                    Hi dear           10:55 PM, 25th Sep                     hi im gulfam                    Good evening           10:55 PM, 25th Sep                     hi im gulfam                    Dear i order from Centerpoint before 6 days but still i did not received           10:56 PM, 25th Sep                   Reenad                   Please confirm is the mobile number (+966591752937) correct?           10:56 PM, 25th Sep                     hi im gulfam                    yup           10:56 PM, 25th Sep                   Reenad                   We sincerely apologize for any inconvenience caused,  We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           10:57 PM, 25th Sep                     hi im gulfam                    dear are you available           10:57 PM, 25th Sep                   Reenad                   Is there anything else i can assist you with?           10:57 PM, 25th Sep                     hi im gulfam                    bro           10:58 PM, 25th Sep                     hi im gulfam                    i need shipment           10:58 PM, 25th Sep                   Reenad                   We sincerely apologize for any inconvenience caused,           10:58 PM, 25th Sep                   Reenad                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           10:58 PM, 25th Sep                     hi im gulfam                    Bro dont copy paste           10:58 PM, 25th Sep                     hi im gulfam                    im asking for shipmemt           10:58 PM, 25th Sep                   Reenad                   We will raise the order so that it will be delivered to you as soon as possible           10:59 PM, 25th Sep                     hi im gulfam                    have any agent number I'll be contect with him           10:59 PM, 25th Sep                     hi im gulfam                    ASAP mean more 6 days           10:59 PM, 25th Sep                   Reenad                   Please allow some time for us to receive your order as soon as possible           11:00 PM, 25th Sep                     hi im gulfam                    i can pick if you have location can you please tag           11:00 PM, 25th Sep                     hi im gulfam                    yeah sure           11:00 PM, 25th Sep                     hi im gulfam                    Thank you           11:01 PM, 25th Sep                   Reenad                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             11:01 PM, 25th Sep                   Reenad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:01 PM, 25th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4918872