Subject: Note Added - [#4853981] Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 20 Sep 2022 05:50:55 +0000

Hi ,    Marniel Baul added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4853981    Subject:  Returns   Requester: Aftab Mastan    Note Content:   <div class="WordSection1">
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<div class="MsoNormal">Dear,</div>
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<div class="MsoNormal">Booking got cancelled with reason: customer request, no pickup. Please assist to check and advise further. Thanks.</div>
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<div class="MsoNormal">Thanks and Regards,</div>
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<div class="MsoNormal"><b><span style="font-size:12.0pt">Marneil Anne Baul-Sabocojan</span></b></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">Customer Success Specialist</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">Aramex International LLC. </span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">T.  +971 4 6076421</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">T.  +966 115121821</span></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Sunday, September 18, 2022 5:09 PM<br>
<b>To:</b> Marniel Baul &lt;[email-masked]&gt;; Eman Helmy &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]<br>
<b>Subject:</b> Fwd: [#4853981] - Returns</div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please take a look at ticket
<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkgroupservice.freshdesk.com%2Fhelpdesk%2Ftickets%2F4853981&amp;data=05%7C01%7Cmarniel%40aramex.com%7C304abad415c0421e83ca08da9976f8a7%7C43aa4ce1f1254390a30c5375aae87717%7C1%7C0%7C637991033506965793%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=xRqDopv3VZQrJA2ZF%2B1Gg%2FYigmj%2FeKdkoN%2BvIUwJDPI%3D&amp;reserved=0" rel="noreferrer">
#4853981</a> </span></div>
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Hi Team,<br>
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Problem Statement: Late collection + New AWB <br>
Order Date :<br>
Order ID: 6165010158<br>
Tracking ID: 48312982141<br>
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Assistance Required: Need urgent collection + Need to update collection address<br>
Issue Description: Customer raised a return request on 9/18/2022 date. But the item still not collected. Customer share her address #King faisal street, al hamra  Jubail. . Please contact customer on #00966554054830 .<br>
Please collect the item on priority.<br>
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Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Reenad</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Sun, 18 Sep at 8:15 AM
<span class="separator">, Aftab Mastan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">My full address, </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">King faisal street, al hamra  Jubail. </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Contact: 00966554054830</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">On Thu, 15 Sep 2022 at 5:26 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Dear Customer,<br>
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Thank you for reaching out to us.<br>
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We request you to please share with us the full address and contact number which you require the delivery to be done to so that we can get in touch with the courier partner and advise them on the same. <br>
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We hope this helps and have a great day! Stay Safe!<br>
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Your Friends,<br>
The Support Team</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Best regards,</span></div>
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<b><span style='font-size:10.5pt;font-family:"Arial Narrow",sans-serif;color:black'>Aftab Ali Khan </span></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<b><span style="font-size:10.5pt;font-family:-apple-system;color:black">Structure superintendent Engineer</span></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<b><span style="font-size:10.5pt;font-family:-apple-system;color:black">China Railway 18th bureau Group co. ltd</span></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4853981:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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