Subject: Note Added - [#4882684] POC
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 19 Sep 2022 09:59:49 +0000

Hi ,    Nusaybah Alzuman added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4882684    Subject:  POC   Requester: Mo.a.ruwaili    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi <a id="OWAAM2FB5F7691DE446AEAB8265AD9CDED49A" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Manager Riyadhpark</span></a>
<a id="OWAAM67BB67B04CC2444F995A4F947EFA812D" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Centrepoint Riyadhpark</span></a>
<a id="OWAAMEA535739533E43C49B706B6D3767AC05" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Operation Riyadhpark</span></a>
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<div class="MsoNormal">Order received on 15 Sep 2022 in Sahla, but customer confirmed not receiving the order.</div>
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<div class="MsoNormal">Please check the order physically in your store or not.</div>
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<div class="MsoNormal">If yes, call customer and handover the order ASAP.</div>
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<div class="MsoNormal">Order number: 6164451012</div>
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<div class="MsoNormal">Note: order should not be updated until customer picked up.</div>
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<div class="MsoNormal">Thanks</div>
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<div>From: Landmark Group &lt;[email-masked]&gt;
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<b>Sent:</b> Friday, September 16, 2022 9:31 PM<br>
<b>To:</b> Nusaybah Alzuman &lt;[email-masked]&gt;; Qazi Mohammed &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4882684] - POC</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<span style="font-size:10.5pt;font-family:-apple-system">Please take a look at ticket
</span><a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4882684" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system">#4882684</span></a><span style="font-size:10.5pt;font-family:-apple-system"> </span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement: Need POC<br>
Order Date:  Aug 28, 2022<br>
Order ID:  6164451012<br>
Store Code:  Babyshop21481<br>
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Assistance Required: Need Urgent POC<br>
Issue Description: The customer has contacted us informing us that he has not received the order, Kindly check and share with us the POC and customer ID.<br>
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Regards<br>
Reenad</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Fri, 16 Sep at 9:16 PM
<span class="separator">, Mo.a.ruwaili &lt;[email-masked]&gt; wrote: </span></span><span class="separator"></span>
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<span style="font-size:9.0pt;color:#6F7071">mohammed</span><span style="font-size:9.0pt;color:#6F7071"></span>
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<b><span style="color:#3F3F46">Bot:
</span></b><span style="color:#3F3F46">Hi, welcome to Centrepoint Stores </span><span style='font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>&#128075;</span><span lang="AR-SA" dir="RTL" style="color:#3F3F46">مرحبًا بك في متاجر سنتربوينت</span><span style="color:#3F3F46"><br>
<b>Bot: </b></span><span style='font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>✍️</span><span style="color:#3F3F46">
<span lang="AR-SA" dir="RTL">من فضلك ادخل اسمك</span><br>
<b>Customer: </b>mohammed<br>
<b>Bot: </b><span lang="AR-SA" dir="RTL">مرحبًا ، ما الذي تحتاج إلى مساعدة بشأنه؟</span><br>
<b>Customer: </b></span><span style='font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>&#128184;</span><span style="color:#3F3F46">
<span lang="AR-SA" dir="RTL">معلومات الاسترداد</span><br>
<b>Bot: </b><span lang="AR-SA" dir="RTL">قمت بإرجاع بعض المنتجات؟ إليك كيف ستسترد أموالك
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<span lang="AR-SA" dir="RTL">بعد استلامنا للمرتجعات، سنقوم بإجراء فحص الجودة وبدء إرجاع المبلغ وفقًا لطريقة الدفع التي استخدمتها</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>.<br>
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<span lang="AR-SA" dir="RTL">بطاقات الائتمان أو الخصم – سيتم إرجاع المبلغ إلى بطاقتك أو حسابك البنكي. قد يستغرق إتمام العملية 4-15 يوم عمل إضافيًا</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>.<br>
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PayPal – <span lang="AR-SA" dir="RTL">سيتم إرجاع المبلغ إلى حسابك على </span>PayPal.
<span lang="AR-SA" dir="RTL">قد يستغرق إتمام العملية 4-15 يوم عمل إضافيًا</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>.<br>
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<span lang="AR-SA" dir="RTL">نقدًا </span></span><span style='font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>&#128181;</span><span style="color:#3F3F46">–
<span lang="AR-SA" dir="RTL">سيتم رد المبلغ إلى </span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>"<span lang="AR-SA" dir="RTL">رصيدي</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>"
<span lang="AR-SA" dir="RTL">في حسابك إذا كنت مستخدمًا مسجلاً، أو ستحصل على مذكرة إرجاع إذا كنت مستخدمًا زائرًا. ستستغرق العملية 4-7 أيام عمل</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>.<br>
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<span lang="AR-SA" dir="RTL">إذا تم إلغاء أحد المنتجات بطلبك، ستعتمد طريقة الإرجاع على الطريقة التي دفعت بها
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<span lang="AR-SA" dir="RTL">بطاقات الائتمان أو الخصم – سيتم إرجاع المبلغ إلى بطاقتك أو حسابك البنكي. قد يستغرق إتمام العملية 4-15 يوم عمل إضافيًا</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>.<br>
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PayPal – <span lang="AR-SA" dir="RTL">سيتم إرجاع المبلغ إلى حسابك على </span>PayPal.
<span lang="AR-SA" dir="RTL">قد يستغرق إتمام العملية 4-15 يوم عمل إضافيًا</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>.<br>
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<span lang="AR-SA" dir="RTL">إذا استغرقت عملية الإرجاع مدة أطول قليلاً لا تقلق</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>.
</span><span style='font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>&#128522;</span><span style="color:#3F3F46">
<span lang="AR-SA" dir="RTL">نحن فقط نحتاج وقت أطول قليلاً لإكمال عملية الإرجاع خلال التخفيضات</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>.<br>
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<span lang="AR-SA" dir="RTL">مدفوعة ببطاقة مدى؟ سيعتمد الجدول الزمني لاسترداد الأموال على وقت استلامنا المرتجعات في مستودعاتنا وإكمال فحص الجودة. إذا كان هذا بعد 14 يومًا من تقديم طلبك ، فلن يتمكن نظام مدى من تقديم استرداد تلقائي للبنك الذي تتعامل معه</span><br>
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<span lang="AR-SA" dir="RTL">لمزيد من التفاصيل، اطلّع على إجراءات الإرجاع وسياسة الإرجاع في مركز المساعدة</span><br>
</span><span style="color:black"><a href="https://helpsa.centrepointstores.com/ar/support/home" rel="noreferrer">https://helpsa.centrepointstores.com/ar/support/home#</a></span><span style="color:#3F3F46"><br>
<b>Bot: </b><span lang="AR-SA" dir="RTL">قبل أن تذهب ، هل ترغب في تقييم خدمة العملاء لدينا</span><br>
<i>[Customer Feedback: <span lang="AR-SA" dir="RTL">لست راضيًا أو غير راضٍ</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>]</i><br>
<b>Bot: </b><span lang="AR-SA" dir="RTL">هل ما زلت ترغب بالتحدث إلى أحد موظفي خدمة العملاء؟
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<b>Customer: </b><span lang="AR-SA" dir="RTL">نعم </span><br>
<b>Bot: </b><span lang="AR-SA" dir="RTL">يرجى إدخال عنوان البريد الإلكتروني</span><br>
<b>Customer: </b>[email-masked]<br>
<b>Bot: </b><span lang="AR-SA" dir="RTL">يرجى إدخال رقم الجوال المسجل</span><br>
<b>Customer: </b>0591999550</span>
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">السلام عليكم عميلنا العزيز،شكرًا على تواصلك معنا و منحنا الفرصة لخدمتك, معك ريناد. كيف يمكنني مساعدتك ؟3</span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">هل بإمكانك تزويدي برقم طلبك حتى أستطيع مساعدتكم على أكمل وجه </span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<span lang="AR-SA" dir="RTL" style="color:#3F3F46">هذا الطلب طالبه عن طريقة خدمة دفع تابي ومر عليه اكثر من ١٥ يوم من تاريخ الاستلام ولا استلمت الطلب</span><span style="color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">mohammed</span></div>
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<div class="MsoNormal">
<span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_6" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMDA3NDQ3NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.t2ySyKxB4sBP5Czb5YbA-QEjv3yTM4XVKGnraYylYXw" data-id="2044000074476" alt="Image removed by sender."></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD">
<span lang="AR-SA" dir="RTL" style="color:#3F3F46">ايش الالية الحين عليه هل يرجع المنتج وترجع فلوسي ؟</span><span style="color:#3F3F46"></span>
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<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">09:07 PM, 16th Sep</span></div>
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<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Reenad</span></div>
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</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_7" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMDA3NDQ3NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.t2ySyKxB4sBP5Czb5YbA-QEjv3yTM4XVKGnraYylYXw" data-id="2044000074476" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">دقيقة من فضلك ليتم التحقق</span><span style="font-size:10.0pt;color:#3F3F46"><br>
<span lang="AR-SA" dir="RTL">إبقى معنا</span></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">09:09 PM, 16th Sep</span></div>
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<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Reenad</span></div>
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<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_8" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMDA3NDQ3NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.t2ySyKxB4sBP5Czb5YbA-QEjv3yTM4XVKGnraYylYXw" data-id="2044000074476" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">الطلب 6164451012 يظهر بانه تم استلامه من قبلكم</span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">09:13 PM, 16th Sep</span></div>
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<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Reenad</span></div>
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<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_9" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMDA3NDQ3NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.t2ySyKxB4sBP5Czb5YbA-QEjv3yTM4XVKGnraYylYXw" data-id="2044000074476" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">هل رقم الطلب صحيح؟</span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">09:13 PM, 16th Sep</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">mohammed</span></div>
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<div class="MsoNormal">
<span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_10" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMDA3NDQ3NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.t2ySyKxB4sBP5Czb5YbA-QEjv3yTM4XVKGnraYylYXw" data-id="2044000074476" alt="Image removed by sender."></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD">
<span lang="AR-SA" dir="RTL" style="color:#3F3F46">وانا ما استلمته</span><span style="color:#3F3F46"></span>
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<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">09:13 PM, 16th Sep</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">mohammed</span></div>
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<div class="MsoNormal">
<span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_11" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMDA3NDQ3NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.t2ySyKxB4sBP5Czb5YbA-QEjv3yTM4XVKGnraYylYXw" data-id="2044000074476" alt="Image removed by sender."></span><span style="color:#3F3F46"></span>
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<div>
<div class="MsoNormal" style="background:#A8DDFD">
<span lang="AR-SA" dir="RTL" style="color:#3F3F46">صحيح نفس الكلام عندي ظاهر اني استلمته</span><span style="color:#3F3F46"></span>
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<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">09:13 PM, 16th Sep</span></div>
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<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">mohammed</span></div>
<div></div>
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<div class="MsoNormal">
<span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_12" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMDA3NDQ3NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.t2ySyKxB4sBP5Czb5YbA-QEjv3yTM4XVKGnraYylYXw" data-id="2044000074476" alt="Image removed by sender."></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD">
<span lang="AR-SA" dir="RTL" style="color:#3F3F46">وانا اصلا ما استلمته</span><span style="color:#3F3F46"></span>
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<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">09:13 PM, 16th Sep</span></div>
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<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">mohammed</span></div>
<div></div>
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</div>
<div class="MsoNormal">
<span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_13" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMDA3NDQ3NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.t2ySyKxB4sBP5Czb5YbA-QEjv3yTM4XVKGnraYylYXw" data-id="2044000074476" alt="Image removed by sender."></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD">
<span lang="AR-SA" dir="RTL" style="color:#3F3F46">على اي اساس حاطين اني استلمته ؟</span><span style="color:#3F3F46"></span>
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<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">09:14 PM, 16th Sep</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Reenad</span></div>
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<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_14" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMDA3NDQ3NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.t2ySyKxB4sBP5Czb5YbA-QEjv3yTM4XVKGnraYylYXw" data-id="2044000074476" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46"> <span lang="AR-SA" dir="RTL">نعتذر لك عن الازعاج الذي تسببنا به </span></span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">09:14 PM, 16th Sep</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Reenad</span></div>
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<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_15" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMDA3NDQ3NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.t2ySyKxB4sBP5Czb5YbA-QEjv3yTM4XVKGnraYylYXw" data-id="2044000074476" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">نعتذر بصدق عن أي إزعاج ، لقد أرسلنا استفسارك إلى الفريق المعني وسيتواصل معك أحد زملائنا في أسرع وقت ممكن لمساعدتك في حل هذه المشكلة</span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">09:14 PM, 16th Sep</span></div>
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<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">mohammed</span></div>
<div></div>
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</div>
<div class="MsoNormal">
<span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_16" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMDA3NDQ3NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.t2ySyKxB4sBP5Czb5YbA-QEjv3yTM4XVKGnraYylYXw" data-id="2044000074476" alt="Image removed by sender."></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD">
<span lang="AR-SA" dir="RTL" style="color:#3F3F46">بأنتظار اتصالكم</span><span style="color:#3F3F46"></span>
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<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">09:15 PM, 16th Sep</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Reenad</span></div>
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</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_17" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMDA3NDQ3NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.t2ySyKxB4sBP5Czb5YbA-QEjv3yTM4XVKGnraYylYXw" data-id="2044000074476" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">سنتواصل عبر الايميل باذن الله</span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">09:15 PM, 16th Sep</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Reenad</span></div>
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">كان من دواعي سروري مساعدتكم</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>. </span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">09:15 PM, 16th Sep</span></div>
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<span style='font-size:10.0pt;font-family:"Helvetica Neue";color:#999999'>View conversation in
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</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">4882684:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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