Subject: Note Added - [#4883857] Promotions or Gift Vouchers
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 19 Sep 2022 08:17:12 +0000

Hi ,    Seifeldin Mohamed Tawfik added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4883857    Subject:  Promotions or Gift Vouchers   Requester: عطوف راشد    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Hi Team,</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">I’ve unsubscribed the customer from receiving Splash promotional emails.</span></div>
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<div class="MsoNormal"><span lang="EN-US" style='font-size:12.0pt;font-family:"Times New Roman",serif'>Regards,</span></div>
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<b><span style='font-size:11.0pt;font-family:"Times New Roman",serif'><img width="131" height="63" style="width:1.3645in;height:.6562in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMDA2Njc1MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.6nypKO9iYEqblqowo9H0Aacj3kNR5E3l0q7VhYkwSgU" data-id="2044000066750" alt="LogoDescription automatically generated"></span></b><span style='font-size:12.0pt;font-family:"Times New Roman",serif'></span>
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<div class="MsoNormal"><b><span lang="EN-US" style='font-size:12.0pt;font-family:"Times New Roman",serif'>Seif Tawfik</span></b></div>
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<div class="MsoNormal"><span lang="EN-US" style='font-size:11.0pt;font-family:"Times New Roman",serif'>CRM &amp; Email Marketing Assistant Manager</span></div>
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<span style='font-size:11.0pt;font-family:"Times New Roman",serif;color:black'>Web Team | Landmark Group<br>
</span><span lang="EN-US" style='font-size:11.0pt;font-family:"Times New Roman",serif;color:black'>W</span><span style='font-size:11.0pt;font-family:"Times New Roman",serif;color:black'>: </span><span style='font-size:11.0pt;font-family:"Times New Roman",serif'><a href="http://www.landmark.digital" rel="noreferrer">www.landmark.digital</a><span style="color:black"><br>
</span></span><span lang="EN-US" style='font-size:11.0pt;font-family:"Times New Roman",serif;color:black'>M</span><span style='font-size:11.0pt;font-family:"Times New Roman",serif;color:black'>: +971564661337</span><span style='font-size:11.0pt;font-family:"Times New Roman",serif'></span>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Times New Roman",serif;color:black'>Ext.: 2028</span></div>
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<div>From:
<span style="font-size:12.0pt;color:black">Splash &lt;[email-masked]&gt;<br>
<b>Date: </b>Saturday, 17 September 2022 at 3:55 PM<br>
<b>To: </b>Seifeldin Mohamed Tawfik &lt;[email-masked]&gt;<br>
<b>Cc: </b>Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject: </b>Fwd: [#4883857] - Promotions or Gift Vouchers</span>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Please take a look at ticket
<a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4883857" rel="noreferrer">#4883857</a> </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,<br>
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Problem Statement: Remove CX from the Newsletters list.<br>
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Email Adress: ​[email-masked]<br>
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Issue Description: The Customer contacted us and asked that they like to be removed from our newsletters and ad list, Please check and do the needful.<br>
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Thank you for your help<br>
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Regards,<br>
The Support Team</span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Sat, 17 Sep at 1:32 PM
<span class="separator">, </span></span><span class="separator"><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif'>عطوف راشد
</span></span><span dir="LTR"></span><span dir="LTR"></span><span class="separator"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><span dir="LTR"></span><span dir="LTR"></span>&lt;[email-masked]&gt; wrote:
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#212121'>مرفق لكم صورة توضح استمرار بريد الخصومات والعروض على </span><span dir="LTR" style="color:#212121"></span>
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<div class="MsoNormal" style="background:white"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#212121'>[email-masked]<span lang="AR-SA" dir="RTL"></span></span></div>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#212121'> رغم إلغاء اشتراكي منه عدة مرات.</span><span dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#212121'></span>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#212121'>أرجو إيقاف هذا الإزعاج فوراً.</span><span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#212121'></span>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#212121'>وشكرا لكم.</span><span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#212121'></span>
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<strong><span lang="AR-SA" style="font-size:11.0pt">من:‏</span></strong><span lang="AR-SA" style='font-size:11.0pt;font-family:"Times New Roman",serif'>
</span><span dir="LTR" style='font-size:11.0pt;font-family:"Segoe UI",sans-serif'>Splash</span><span dir="RTL"></span><span dir="RTL"></span><span lang="AR-SA" style='font-size:11.0pt;font-family:"Times New Roman",serif'><span dir="RTL"></span><span dir="RTL"></span>
 &lt;</span><span dir="LTR" style='font-size:11.0pt;font-family:"Segoe UI",sans-serif'>[email-masked]</span><span dir="RTL"></span><span dir="RTL"></span><span lang="AR-SA" style='font-size:11.0pt;font-family:"Times New Roman",serif'><span dir="RTL"></span><span dir="RTL"></span>&gt;</span><span lang="AR-SA" style='font-size:11.0pt;font-family:"Segoe UI",sans-serif'><br>
</span><strong><span lang="AR-SA" style="font-size:11.0pt">تاريخ الإرسال:</span></strong><span lang="AR-SA" style='font-size:11.0pt;font-family:"Times New Roman",serif'> السبت، ١٧ سبتمبر ٢٠٢٢, ١٢:٢٨ م</span><span lang="AR-SA" style='font-size:11.0pt;font-family:"Segoe UI",sans-serif'><br>
</span><strong><span lang="AR-SA" style="font-size:11.0pt">إلى:</span></strong><span lang="AR-SA" style='font-size:11.0pt;font-family:"Times New Roman",serif'>
</span><span dir="LTR" style='font-size:11.0pt;font-family:"Segoe UI",sans-serif'>[email-masked]</span><span dir="RTL"></span><span dir="RTL"></span><span lang="AR-SA" style='font-size:11.0pt;font-family:"Times New Roman",serif'><span dir="RTL"></span><span dir="RTL"></span>
 &lt;</span><span dir="LTR" style='font-size:11.0pt;font-family:"Segoe UI",sans-serif'>[email-masked]</span><span dir="RTL"></span><span dir="RTL"></span><span lang="AR-SA" style='font-size:11.0pt;font-family:"Times New Roman",serif'><span dir="RTL"></span><span dir="RTL"></span>&gt;</span><span lang="AR-SA" style='font-size:11.0pt;font-family:"Segoe UI",sans-serif'><br>
</span><strong><span lang="AR-SA" style="font-size:11.0pt">الموضوع:‏</span></strong><span lang="AR-SA" style='font-size:11.0pt;font-family:"Times New Roman",serif'>
</span><span dir="LTR" style='font-size:11.0pt;font-family:"Segoe UI",sans-serif'>Re: [#4883857] - Promotions or Gift Vouchers</span><span lang="AR-SA" style='font-size:11.0pt;font-family:"Segoe UI",sans-serif'></span>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Times New Roman",serif'>مرحباً عزيزنا العميل،</span><span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Times New Roman",serif'>شكر لتواصلك معنا.</span><span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Times New Roman",serif'>نعتذر بصدق عن الإزعاج الذي تواجهه، ونطلب منك مشاركة صورة توضح الرسالة القصيرة التي تتلقاها وكذلك يرجى تزويدنا برقم الاتصال مع رمز البلد الذي تتلقى فيه هذه الرسائل القصيرة. .</span><span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Times New Roman",serif'>ونحن نتطلع الى الاستماع منك قريبا. شكرا لك على مساعدتك!</span><span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Times New Roman",serif'>اصدقائك ،</span><span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Times New Roman",serif'>فريق الدعم.</span><span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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