Subject: Note Added - [#4889783] store issue
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 18 Sep 2022 19:49:40 +0000

Hi ,    Max Rayhana added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4889783    Subject:  store issue   Requester: Hossam Gamal    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><i><span style="font-size:12.0pt">Dear Team,</span></i></div>
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<div class="MsoNormal"><i><span style="font-size:12.0pt">Greetings</span></i></div>
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<div class="MsoNormal"><i><span style="font-size:12.0pt">The customer  are coming and we explain to him the status of the store.His order
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<div class="MsoNormal"><i><span style="font-size:12.0pt">Already he receive and he leave with good understanding..</span></i></div>
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<div class="MsoNormal"><i><span style="font-size:12.0pt">Best Regards,</span></i></div>
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<div class="MsoNormal"><b><span style='font-size:14.0pt;font-family:"Bodoni MT Condensed",serif'>Cristopher O. Mendoza</span></b></div>
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<div class="MsoNormal"><span style='font-size:14.0pt;font-family:"Bodoni MT Condensed",serif'>Store Manager</span></div>
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<span style='font-family:"Arial",sans-serif;color:#2E74B5'>Ma</span><span style='font-family:"Arial",sans-serif;color:red'>x</span><span style='font-family:"Arial",sans-serif;color:#538135'>
</span><span style='font-family:"Arial",sans-serif;color:#767171'>Rayhana Mall – ABHA (60181)</span><span style="color:#767171"></span>
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<span lang="FR" style='font-family:"Arial",sans-serif;color:#767171'>Mob: +966 568202460</span><span style='font-family:"Arial",sans-serif;color:#767171'></span>
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<div class="MsoNormal"><span lang="FR" style='font-family:"Arial",sans-serif;color:#767171'>Ext : 7397</span></div>
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<span lang="FR" style='font-family:"Arial",sans-serif;color:#767171'>Ip :172.26.182.137</span><span style="font-size:12.0pt;color:#4472C4"></span>
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<div>From: Landmark Group &lt;[email-masked]&gt;
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<b>Sent:</b> Sunday, September 18, 2022 7:58 PM<br>
<b>To:</b> Abhilash Kuttalam &lt;[email-masked]&gt;; Max Rayhana &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4889783] - store issue</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,<br>
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Problem Statement: check the store<br>
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Order Date : Sep 8, 2022<br>
Order ID: 6166900903<br>
Store code: Max60181<br>
Tracking ID: 616690090321999991<br>
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Assistance Required: check the store<br>
The customer says that the branch (Max60181) is closed and could not receive the order<br>
Please check and inform the customer how to receive the order as soon as possible<br>
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Regards,<br>
The Support team</span></div>
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<span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>تشغيل الأحد, 18 سبتمبر في 6:58 م
</span><span dir="LTR"></span><span dir="LTR"></span><span class="separator"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><span dir="LTR"></span><span dir="LTR"></span>, Hossam Gamal &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<span lang="AR-SA" dir="RTL">كتب</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>:
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<span lang="AR-SA" dir="RTL" style='font-size:9.0pt;font-family:"Times New Roman",serif;color:#6F7071'>حسام جمال</span><span style="font-size:9.0pt;color:#6F7071"></span>
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<b><span style="color:#3F3F46">Bot:
</span></b><span style="color:#3F3F46">Hi, welcome to MaxFashion </span><span style='font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>&#128075;</span><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>مرحبًا بك في متاجر ماكس
 فاشون</span><span style="color:#3F3F46"><br>
<b>Bot: </b></span><span style='font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>✍️</span><span style="color:#3F3F46">
</span><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>من فضلك ادخل اسمك</span><span style="color:#3F3F46"><br>
<b>Customer: </b></span><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>حسام جمال</span><span style="color:#3F3F46"><br>
<b>Bot: </b></span><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>مرحبًا ، ما الذي تحتاج إلى مساعدة بشأنه؟</span><span style="color:#3F3F46"><br>
<b>Customer: </b></span><span style='font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>&#128230;</span><span style="color:#3F3F46">
</span><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>حالة الطلب</span><span style="color:#3F3F46"><br>
<b>Bot: </b></span><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>الرجاء إدخال رقم طلبك للمتابعة</span><span dir="LTR"></span><span dir="LTR"></span><span style="color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.<br>
<b>Customer: </b>6166900903<br>
<b>Bot: </b></span><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>أخبار سعيدة</span><span dir="LTR"></span><span dir="LTR"></span><span style="color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>!
</span><span style='font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>&#127881;</span><span style="color:#3F3F46">
</span><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>طلبك جاهز للاستلام</span><span dir="LTR"></span><span dir="LTR"></span><span style="color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.<br>
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</span><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>يرجى الرجوع إلى رسالة البريد الإلكتروني أو الرسالة النصية لمزيد من التفاصيل. لا تنسَ استلام طلبك خلال 14 يومًا لتتجنب إلغاء الطلب</span><span dir="LTR"></span><span dir="LTR"></span><span style="color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.<br>
<b>Bot: </b></span><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>قبل أن تذهب ، هل ترغب في تقييم خدمة العملاء لدينا</span><span style="color:#3F3F46"><br>
<i>[Customer Feedback: </i></span><i><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>لست راضيًا أو غير راضٍ</span></i><span dir="LTR"></span><span dir="LTR"></span><i><span style="color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>]</span></i><span style="color:#3F3F46"><br>
<b>Bot: </b></span><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>هل ما زلت ترغب بالتحدث إلى أحد موظفي خدمة العملاء؟
</span><span style='font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>&#128590;</span><span style="color:#3F3F46"><br>
<b>Customer: </b></span><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>نعم
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<b>Bot: </b></span><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>يرجى إدخال عنوان البريد الإلكتروني</span><span style="color:#3F3F46"><br>
<b>Customer: </b><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Bot: </b></span><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>يرجى إدخال رقم الجوال المسجل</span><span style="color:#3F3F46"><br>
<b>Customer: </b>0555076738<br>
<b>Bot: </b></span><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>يرجى الانتظار، موظف خدمة العملاء معك سيكون معك قريبًا
</span><span style='font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>&#128525;</span><span style="color:#3F3F46"><br>
<b>Agent: </b></span><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>مرحبا عزيزي العميل ,شكراً لتواصلك معنا. معك أميره</span><span style="color:#3F3F46"><br>
</span><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>كيف يمكنني مساعدتك؟</span><span style="color:#3F3F46"><br>
<b>Agent: </b></span><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>شكرا لمشاركتك رقم الطلب ,دقائق من فضلك</span><span style="color:#3F3F46"><br>
<b>Agent: </b></span><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>نود إعلامكم أن الطلب رقم (6166900903 ) جاهز للاستلام من المتجر</span><span dir="LTR"></span><span dir="LTR"></span><span style="color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.<br>
</span><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>يرجى التأكد من حصولك على الهوية الشخصية الخاص بك أثناء الاستلام</span><span dir="LTR"></span><span dir="LTR"></span><span style="color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.<br>
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</span><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>تأكد أيضًا من أن تكون الرسالة النصية القصيرة جاهزة ، كما هو مطلوب في الفرع لتتمكن من إكمال عملية الاستلام</span><span dir="LTR"></span><span dir="LTR"></span><span style="color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.<br>
<b>Agent: </b></span><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>هل لديك أي استفسار آخر يمكنني مساعدتك به؟ </span><span style="color:#3F3F46"><br>
<b>Agent: </b> </span><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>كان من دواعي سروري مساعدتكم اتمنى لك يوماََ طيب</span><span style="color:#3F3F46"><br>
<b>Bot: </b></span><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>قبل أن تذهب ، هل ترغب في تقييم خدمة العملاء لدينا</span><span style="color:#3F3F46"><br>
<i>[Customer Feedback: </i></span><i><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>غير راض للغاية</span></i><span dir="LTR"></span><span dir="LTR"></span><i><span style="color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>]</span></i><span style="color:#3F3F46"><br>
<b>Bot: </b></span><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>هل ما زلت ترغب بالتحدث إلى أحد موظفي خدمة العملاء؟
</span><span style='font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>&#128590;</span><span style="color:#3F3F46"><br>
<b>Customer: </b></span><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>نعم
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<span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>ده رقم الطلب</span><span style="color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">06:49 PM, 18th Sep</span></div>
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<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Reenad</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img id="_x0000_i1030" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/R.png"></span></div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style='font-size:10.0pt;font-family:"Times New Roman",serif;color:#3F3F46'>دقيقة من فضلك ليتم التحقق</span><span style="font-size:10.0pt;color:#3F3F46"><br>
</span><span lang="AR-SA" dir="RTL" style='font-size:10.0pt;font-family:"Times New Roman",serif;color:#3F3F46'>إبقى معنا</span><span style="font-size:10.0pt;color:#3F3F46"></span>
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</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">06:50 PM, 18th Sep</span></div>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Reenad</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img id="_x0000_i1031" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/R.png"></span></div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style='font-size:10.0pt;font-family:"Times New Roman",serif;color:#3F3F46'>الفرع طريق الملك عبد العزيز، طريق جازان</span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
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</div>
<div>
<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style='font-size:10.0pt;font-family:"Times New Roman",serif;color:#3F3F46'>أبها</span><span style="font-size:10.0pt;color:#3F3F46"><br>
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
Saudi Arabia (SA)<br>
04-1-1<br>
</span><span lang="AR-SA" dir="RTL" style='font-size:10.0pt;font-family:"Times New Roman",serif;color:#3F3F46'>الاندلس</span><span style="font-size:10.0pt;color:#3F3F46"><br>
</span><span lang="AR-SA" dir="RTL" style='font-size:10.0pt;font-family:"Times New Roman",serif;color:#3F3F46'>ابها</span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
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</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">06:50 PM, 18th Sep</span></div>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Reenad</span></div>
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<div></div>
</div>
<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img id="_x0000_i1032" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/R.png"></span></div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style='font-size:10.0pt;font-family:"Times New Roman",serif;color:#3F3F46'>هل تم الذهاب للفرع هذا؟</span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
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</div>
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<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">06:50 PM, 18th Sep</span></div>
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</div>
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<td style="padding:0in 11.25pt 0in 11.25pt"></td>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal">
<span lang="AR-SA" dir="RTL" style='font-size:9.0pt;font-family:"Times New Roman",serif;color:#6F7071'>حسام جمال</span><span style="font-size:9.0pt;color:#6F7071"></span>
</div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span style="color:#3F3F46"><img id="_x0000_i1033" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%AD.png"></span></div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD">
<span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>الحين الفرع مغلق له 3 ايام</span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">06:51 PM, 18th Sep</span></div>
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<td style="padding:0in 11.25pt 0in 11.25pt"></td>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Reenad</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img id="_x0000_i1034" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/R.png"></span></div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style='font-size:10.0pt;font-family:"Times New Roman",serif;color:#3F3F46'>الطلب سيكون جاهز للاستلام لمدة 14 يوم ثم بعد ال14 يوم يتم الغاء الطلب</span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
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</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">06:52 PM, 18th Sep</span></div>
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<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal">
<span lang="AR-SA" dir="RTL" style='font-size:9.0pt;font-family:"Times New Roman",serif;color:#6F7071'>حسام جمال</span><span style="font-size:9.0pt;color:#6F7071"></span>
</div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span style="color:#3F3F46"><img id="_x0000_i1035" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%AD.png"></span></div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD">
<span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>منين استلم الطلب والفرع تم اغلاقه</span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">06:53 PM, 18th Sep</span></div>
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<td style="padding:0in 11.25pt 0in 11.25pt"></td>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Reenad</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img id="_x0000_i1036" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/R.png"></span></div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style='font-size:10.0pt;font-family:"Times New Roman",serif;color:#3F3F46'>كيف تم اغلاقه اعتذر منك لا يوجد لدي معلومات بانه تم اغلاقه</span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
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</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">06:54 PM, 18th Sep</span></div>
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<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal">
<span lang="AR-SA" dir="RTL" style='font-size:9.0pt;font-family:"Times New Roman",serif;color:#6F7071'>حسام جمال</span><span style="font-size:9.0pt;color:#6F7071"></span>
</div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span style="color:#3F3F46"><img id="_x0000_i1037" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%AD.png"></span></div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD">
<span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>الفرع موجود بالدور الثاني بريحانه مول وتم اغلاق محل ماكس ومحل اطفال منذ 3 ايام تقريبا</span><span style="color:#3F3F46"></span>
</div>
<div></div>
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</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">06:55 PM, 18th Sep</span></div>
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<td style="padding:0in 11.25pt 0in 11.25pt"></td>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal">
<span lang="AR-SA" dir="RTL" style='font-size:9.0pt;font-family:"Times New Roman",serif;color:#6F7071'>حسام جمال</span><span style="font-size:9.0pt;color:#6F7071"></span>
</div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span style="color:#3F3F46"><img id="_x0000_i1038" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%AD.png"></span></div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD">
<span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>والحين الدور الثاني مغلق بالكامل ومكتوب لوحة ان اقرب فرع الحين فرع الراشد مول</span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">06:56 PM, 18th Sep</span></div>
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<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Reenad</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img id="_x0000_i1039" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/R.png"></span></div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style='font-size:10.0pt;font-family:"Times New Roman",serif;color:#3F3F46'>نعتذر بصدق عن أي إزعاج ، لقد أرسلنا استفسارك إلى الفريق المعني وسيتواصل معك أحد زملائنا في أسرع وقت ممكن لمساعدتك
 في حل هذه المشكلة</span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">06:57 PM, 18th Sep</span></div>
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</div>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Reenad</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img id="_x0000_i1040" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/R.png"></span></div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style='font-size:10.0pt;font-family:"Times New Roman",serif;color:#3F3F46'>هل هناك شيء اخر يمكنني مساعدتكم به اليوم ؟ </span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">06:57 PM, 18th Sep</span></div>
<div></div>
<div></div>
</div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal">
<span lang="AR-SA" dir="RTL" style='font-size:9.0pt;font-family:"Times New Roman",serif;color:#6F7071'>حسام جمال</span><span style="font-size:9.0pt;color:#6F7071"></span>
</div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span style="color:#3F3F46"><img id="_x0000_i1041" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%AD.png"></span></div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD">
<span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif;color:#3F3F46'>شكرا</span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">06:57 PM, 18th Sep</span></div>
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</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Reenad</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img id="_x0000_i1042" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/R.png"></span></div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style='font-size:10.0pt;font-family:"Times New Roman",serif;color:#3F3F46'>كان من دواعي سروري مساعدتكم</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>. </span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">06:57 PM, 18th Sep</span></div>
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<table class="MsoNormalTable" border="0" cellpadding="0" style="min-width: 100%">
<tbody>
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<td style="padding:0in 15.0pt 0in 15.0pt">
<div class="MsoNormal" align="center" style="text-align:center">
<span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#999999'>View conversation in
<a href="https://web.freshchat.com/a/510395015250362/inbox/open/0/conversation/658050603676088" rel="noreferrer">
<span style="color:#999999;text-decoration:none">Freshchat</span></a></span><span style='font-family:"Helvetica",sans-serif;color:#333333'></span>
</div>
<div></div>
<div></div>
</td>
</tr>
</tbody>
</table>
</td>
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</tbody>
</table>
</blockquote>
</div>
</div>
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4889783:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
</span>
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