Subject: Ticket Assigned - late delivery
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 15 Sep 2022 17:06:35 +0000

Hi Reenad Alosaimi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  late delivery gerald kato                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  gerald kato Bot:  Hi gerald kato, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6167653304 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC0913220001979     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0581519839            08:53 PM, 15th Sep                   Reenad                   Hi gerald , My name is Reenad .Thank you for contacting us. I will be happy to help you!           08:54 PM, 15th Sep                     gerald kato                    Please help me with my order i made on 12th           08:55 PM, 15th Sep                   Reenad                   this order 6167653304?           08:55 PM, 15th Sep                     gerald kato                    Everyday i recieve message that my oder is on the but no one called since tgen           08:56 PM, 15th Sep                     gerald kato                    Yes thts my order number           08:56 PM, 15th Sep                   Reenad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           08:57 PM, 15th Sep                     gerald kato                    Ok           08:58 PM, 15th Sep                   Reenad                   Is the mobile number(+966581519839) correct?           08:58 PM, 15th Sep                     gerald kato                    Yes           09:00 PM, 15th Sep                   Reenad                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             09:01 PM, 15th Sep                     gerald kato                    Bzd I'm really disappointed this time before centrepoint was the best in fast delivery but now always delayed delivery           09:02 PM, 15th Sep                   Reenad                   We apologize for the inconvenience caused           09:04 PM, 15th Sep                   Reenad                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.           09:04 PM, 15th Sep                     gerald kato                    Inshallah           09:05 PM, 15th Sep                   Reenad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:06 PM, 15th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4879715