Subject: Note Added - [#4824492] Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 14 Sep 2022 10:57:13 +0000

Hi ,    Dilip Singh added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4824492    Subject:  Returns   Requester: Safaalsanea    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi Ankur</div>
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<div class="MsoNormal">Please provide customer’s city and contact num, we’ll check for the solution.</div>
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<div class="MsoNormal">Thanks &amp; Regards</div>
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<div class="MsoNormal">Dilip</div>
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<div>From: Ankkur Gupta &lt;[email-masked]&gt; <br>
<b>Sent:</b> Wednesday, September 14, 2022 1:16 PM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;; Dilip Singh &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Mayank Lodha &lt;[email-masked]&gt;; Salik Khan &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4824492] - Returns</div>
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<div class="MsoNormal">++<a id="OWAAM6276661318EC487BB66FC1C9AA62D758" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Dilip Singh</span></a>,</div>
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<div class="MsoNormal">Hi <a id="OWAAMD3CF20E2ADBF406DA5B06013D8433C40" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Dilip</span></a>,</div>
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<div class="MsoNormal">Can you please advise on below to help customer?</div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Order number: 6149309572<br>
Item: 163597884 - Juniors - Juniors Tandem Stroller<br>
Customer purchased this item on 13/06/2022 and is saying that the item has a manufacturing issue as the wheel of the stroller fall off immediately when she uses it. </span></div>
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<div class="MsoNormal">Regards,<br>
Ankur</div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, 13 September 2022 8:50 AM<br>
<b>To:</b> Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4824492] - Returns</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please take a look at ticket
<a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4824492" rel="noreferrer">#4824492</a> </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Ankur,<br>
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Hope you are doing well.<br>
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With reference to the order number: 6149309572<br>
Item: 163597884 - Juniors - Juniors Tandem Stroller<br>
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Customer purchased this item on 13/06/2022 and is saying that the item has a manufacturing issue as the wheel of the stroller fall off immediately when she uses it. <br>
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Images of the item are attached, please advise if we can do anything for the customer.<br>
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Thank you for your help.<br>
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Regards,</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Sun, 11 Sep at 12:57 AM
<span class="separator">, Safaalsanea &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span style="font-size:10.5pt;font-family:-apple-system">Sent from my iPhone</span><span lang="AR-SA" dir="RTL"></span>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.5pt;font-family:-apple-system">On 9 Sep 2022, at 11:05 AM, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:</span></div>
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<span lang="AR-SA" style="font-size:10.5pt">مرحبا صفاء،</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">شكرًا لك على تواصلك معنا ومنحنا الفرصة لخدمتك.</span><span lang="AR-SA" style="font-size:10.5pt"></span>
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<span lang="AR-SA" style="font-size:10.5pt">نحن نعتذر بصدق عن أي إزعاج، الرجاء تزويدنا بصورة توضح المشكلة حتى نتمكن من مساعدتك وفقًا لذلك.</span><span lang="AR-SA" style="font-size:10.5pt"></span>
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<span lang="AR-SA" style="font-size:10.5pt">نتطلع إلى الاستماع منك قريبًا.</span><span lang="AR-SA" style="font-size:10.5pt"></span>
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<span lang="AR-SA" style="font-size:10.5pt">أصدقائك،</span><span lang="AR-SA" style="font-size:10.5pt"></span>
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<span lang="AR-SA" style="font-size:10.5pt">فريق الدعم</span><span dir="LTR" style="font-size:10.5pt"></span>
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