Subject: Note Added - [#4781524] Refund
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 07 Sep 2022 17:49:09 +0000

Hi ,    Redseamall Cp added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4781524    Subject:  Refund    Requester: Candy Candy    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear team,</div>
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<div class="MsoNormal">Regards</div>
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<div class="MsoNormal">Alfan</div>
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<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Wednesday, September 7, 2022 8:31 PM<br>
<b>To:</b> Qazi Mohammed &lt;[email-masked]&gt;; Redseamall Cp &lt;[email-masked]&gt;; Manager Redseamall &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Nusaybah Alzuman &lt;[email-masked]&gt;; [email-masked]; Kamaruddin Shaikh &lt;[email-masked]&gt;; Shahul Abdulrazack &lt;[email-masked]&gt;;
 Vickum Dissanayake &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4781524] - Refund</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Kindly update</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Kindly confirm if the order is available at the store, if so, mark it as RTS ASAP.<br>
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Problem Statement: Need POC<br>
Order Date: Aug 19, 2022<br>
Order ID: 6162579657<br>
Tracking ID: 101067152<br>
Store code: Splash21189</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Samer</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Sun, 4 Sep at 7:01 PM
<span class="separator">, Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi <a id="OWAAM25678E1B21674C05A8DBC80846C6A259" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Manager Redseamall</span></a>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Order has fulfilled by store team.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Customer claiming that he did not collect his order.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Kindly confirm if the order is available at the store, if so, mark it as RTS ASAP.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Problem Statement: Need POC<br>
Order Date: Aug 19, 2022<br>
Order ID: 6162579657<br>
Tracking ID: 101067152<br>
Store code: Splash21189</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">From: Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, September 4, 2022 5:12 PM<br>
<b>To:</b> Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4781524] - Refund</span></div>
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<b><i><span style="font-size:13.5pt;font-family:-apple-system;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement: Need POC<br>
Order Date: Aug 19, 2022<br>
Order ID: 6162579657<br>
Tracking ID: 101067152<br>
Store code: Splash21189<br>
Assistance Required: Need Urgent POC<br>
Issue Description: As hypris the order pick up completed on 8/19/22 8:11 PM But the customer claiming that she has not received the order, Kindly confirm if the order is available at the store, if so, mark it as RTS ASAP, If not Kindly check and share with
 us the POC and customer ID.<br>
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Regards,<br>
Samer</span></div>
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