Subject: Note Added - [#4814916] update order status
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 05 Sep 2022 07:45:36 +0000

Hi ,    Gaurav Khemka added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4814916    Subject:  update order status   Requester: Riyadh AlMutairi    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:#1F497D;mso-fareast-language:EN-US'>This has been delivered, pls update as delivered.</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:#1F497D;mso-fareast-language:EN-US'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:#1F497D;mso-fareast-language:EN-US'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:#1F497D;mso-fareast-language:EN-US'>Delivery Date 31/08/2022</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:#1F497D;mso-fareast-language:EN-US'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal">
<span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:#1F497D;mso-fareast-language:EN-US'><img width="1167" height="581" style="width:12.1597in;height:6.0486in" id="Picture_x0020_24" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM3ODY0ODM2OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.XN_GC-ULESS0y0t-SxG4jz_Y1BxJYgsiAboAxTIuKhg" data-id="2043378648369"></span><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:#1F497D;mso-fareast-language:EN-US'></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:#1F497D;mso-fareast-language:EN-US'></span></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<div class="MsoNormal"><b><span lang="EN-US"></span></b></div>
</div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From:<span lang="EN-US"> FarEye Support &lt;[email-masked]&gt;
<br>
<b>Sent:</b> Monday, 5 September 2022 3:41 AM<br>
<b>To:</b> [email-masked]<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Nisha Siddiqui &lt;[email-masked]&gt;; Gaurav Khemka &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: Fwd: [#4814916] - update order status</span>
</div>
<div></div>
<div></div>

<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
</span></i></b><span style="color:indianred"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div>
<div>
<div>
<div class="MsoNormal">
<span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:#183247'>Dear Gaurav/Nisha</span><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'> </span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>Just following up on this ticket to check if you had a chance to look into our previous response.</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>Please do respond to us if you need further assistance. We will be happy to help you.</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>To view the status of the ticket, please login to <a href="https://support.getfareye.com/" target="_blank" rel="noreferrer"><span style="background:white">FarEye Support</span></a> Portal and
 visit <a href="https://support.getfareye.com/helpdesk/tickets/328837" rel="noreferrer">https://support.getfareye.com/helpdesk/tickets/328837</a>
</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div>
<div class="MsoNormal">
<strong><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Thanks and Regards,</span></strong><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<strong><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Pankaj Ramdoot</span></strong><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<strong><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Technical Engineer | FarEye</span></strong><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<strong><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Call: +91 70-6595-6595</span></strong><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'><a href="http://www.getfareye.com/" target="_blank" rel="noreferrer"><span style="font-size:12.0pt;font-family:Roboto;color:#1155CC">FarEye</span><span style='font-size:12.0pt;font-family:"Tahoma",sans-serif;color:#1155CC'>-
 Enabling Digital Logistics</span></a></span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'><img width="420" height="91" style="width:4.375in;height:.9513in" id="_x0000_i1047" src="https://ci4.googleusercontent.com/proxy/vif8IOZaQgUOnQvZ764u99DzOmnXFDQsd8pYsNAtcpw_HsgB1Q4rHGSfgkD4PZA8CQZ54nB43eI1wBLgKjO8kD3muFftJIhCg7jZ=s0-d-e1-ft#https://www.getfareye.com/signature/signature-banner.jpg" alt="FarEye Signature Banner"></span><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'> </span></div>
<div></div>
<div></div>
</div>
<div>
<div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td style="padding:0cm 0cm 0cm 0cm"></td>
<td style="border:none;padding:0cm 0cm 0cm 0cm" width="126" colspan="6">
<div class="MsoNormal"> </div>
</td>
</tr>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<div class="MsoNormal" align="center" style="text-align:center">
<a href="https://www.facebook.com/GetFarEye/" target="_blank" rel="noreferrer"><span style="font-size:13.5pt;font-family:Roboto;color:#1155CC;text-decoration:none"><img width="20" height="20" style="width:.2083in;height:.2083in" id="_x0000_i1046" src="https://ci4.googleusercontent.com/proxy/BPBGdz4TFTz721wsixvAi89vZq9_CkLV3-INrRO8VT_Q7QBmaAuN7Q5-T7YJ1L3sFrTGf63ualF8KV-f4Ohj_3xH=s0-d-e1-ft#https://www.getfareye.com/signature/icon-02.png" alt="facebook"></span></a><span style="font-size:13.5pt;font-family:Roboto;color:#222222"></span>
</div>
<div></div>
<div></div>
</td>
<td width="10" style="width:7.5pt;padding:0cm 0cm 0cm 0cm"></td>
<td style="padding:0cm 0cm 0cm 0cm">
<div class="MsoNormal" align="center" style="text-align:center">
<a href="https://www.youtube.com/fareyeinaction" target="_blank" rel="noreferrer"><span style="font-size:13.5pt;font-family:Roboto;color:#1155CC;text-decoration:none"><img width="20" height="20" style="width:.2083in;height:.2083in" id="_x0000_i1045" src="https://ci3.googleusercontent.com/proxy/fc7UOSpArcZDGDYXSEwoRSwHWOA2hUiDEcECUyIQA3srnPtWcWyMjDSbP3YEVdFZ8khRFiXoJ1ailRz3r6SF2WRg=s0-d-e1-ft#https://www.getfareye.com/signature/icon-03.png" alt="Youtube"></span></a><span style="font-size:13.5pt;font-family:Roboto;color:#222222"></span>
</div>
<div></div>
<div></div>
</td>
<td width="10" style="width:7.5pt;padding:0cm 0cm 0cm 0cm"></td>
<td style="padding:0cm 0cm 0cm 0cm">
<div class="MsoNormal" align="center" style="text-align:center">
<a href="https://twitter.com/fareye" target="_blank" rel="noreferrer"><span style="font-size:13.5pt;font-family:Roboto;color:#1155CC;text-decoration:none"><img width="20" height="20" style="width:.2083in;height:.2083in" id="_x0000_i1044" src="https://ci4.googleusercontent.com/proxy/7PWmZSi0XXqKQNRLTIaG10NTrZs1n8Rz7EKVZ_rUUMIM_Ei7eL2zJhcJ5TD7ELYxbM2Lbb-5FOiNcvMuEAXKYjO7=s0-d-e1-ft#https://www.getfareye.com/signature/icon-04.png" alt="Twitter"></span></a><span style="font-size:13.5pt;font-family:Roboto;color:#222222"></span>
</div>
<div></div>
<div></div>
</td>
<td width="10" style="width:7.5pt;padding:0cm 0cm 0cm 0cm"></td>
<td style="padding:0cm 0cm 0cm 0cm">
<div class="MsoNormal" align="center" style="text-align:center">
<a href="https://www.linkedin.com/company/fareye/" target="_blank" rel="noreferrer"><span style="font-size:13.5pt;font-family:Roboto;color:#1155CC;text-decoration:none"><img width="20" height="20" style="width:.2083in;height:.2083in" id="_x0000_i1043" src="https://ci4.googleusercontent.com/proxy/zG7ApvQTdPcfIWtOKIQ7HRczxro7Y9_pkrDc5JaQMQ3xr11zCXNby_RqZ4MEQbvDjDqTwe7jfkIVa971qz4YfzHB=s0-d-e1-ft#https://www.getfareye.com/signature/icon-05.png" alt="Linkedin"></span></a><span style="font-size:13.5pt;font-family:Roboto;color:#222222"></span>
</div>
<div></div>
<div></div>
</td>
</tr>
</tbody>
</table>
</div>
</div>
</div>
</div>
</div>
</div>
<div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div class="MsoNormal">
<span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>On Fri, 2 Sep at 5:55 PM
<span class="separator">, FarEye Support &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
</span></span><span class="separator"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>Dear Gaurav/Nisha,</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>Please approved above request, so be can proceed accordingly. </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>To view the status of the ticket, please login to <a href="https://support.getfareye.com/" target="_blank" rel="noreferrer"><span style="background:white">FarEye Support</span></a> Portal and
 visit <a href="https://support.getfareye.com/helpdesk/tickets/328837" rel="noreferrer">https://support.getfareye.com/helpdesk/tickets/328837</a>
</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div>
<div class="MsoNormal">
<b><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Thanks and Regards,</span></b><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<strong><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>Anurag Mishra</span></strong><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'><br>
</span><b><span style='font-size:9.5pt;font-family:"Trebuchet MS",sans-serif;color:black'>Technical Engineer</span></b><b><span style='font-size:9.5pt;font-family:"Trebuchet MS",sans-serif'> |
<span style="color:black">FarEye</span></span></b><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>
</span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'> </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<b><span style='font-size:9.5pt;font-family:"Trebuchet MS",sans-serif;color:black'>Call: </span></b><b><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:#222222;background:#FAFAFA'>+91 70-6595-6595 </span></b><b><span style='font-size:9.5pt;font-family:"Trebuchet MS",sans-serif;color:black'> ||
<a href="http://www.getfareye.com/" target="_blank" rel="noreferrer"><span style="color:#1155CC">www.getfareye.com</span></a></span></b><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>
</span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'> </span></div>
<div></div>
<div></div>
</div>
<div>
<div>
<div>
<div>
<div class="MsoNormal">
<span style='font-size:12.0pt;font-family:"Times New Roman",serif;color:black'> </span><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'><img width="1077" height="207" style="width:11.2222in;height:2.1597in" id="_x0000_i1042" src="https://ci3.googleusercontent.com/proxy/9Hy8-VrQp2PaYuSyNL5dBC2Rm2pYF0tH6OtIrSYfN86jLBlqW0gw_Ts3x3cIJWQ8Qh-gT-D2PfxBemKB4zkFEfo1n2lN-Pz_=s0-d-e1-ft#https://www.getfareye.com/assets/images/signature.jpg" alt="FarEye Signature banner"></span><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>
</span>
</div>
<div></div>
<div></div>
</div>
</div>
</div>
</div>
</div>
<div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div class="MsoNormal">
<span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>On Fri, 2 Sep at 5:49 PM
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
</span></span><span class="separator"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div>
<div>
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Please take a look at ticket
<a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4814916" rel="noreferrer">#4814916</a> raised by Riyadh AlMutairi (<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>).</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi team</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><br>
Problem Statement: update order status <br>
<br>
Order Date : Aug 28, 2022<br>
Order ID: 6164476823<br>
Tracking ID: 290332312530<br>
<br>
Assistance Required: Mark the order as delivred.<br>
the customer has comfirmed to us that he/ she recieved the order.kindly update the order status, So the customer will be able to create return request and follow up for the same.<br>
<br>
Regards,</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Reenad</span></div>
<div></div>
<div></div>
</div>
<div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Fri, 2 Sep at 2:02 PM
<span class="separator">, Riyadh AlMutairi &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
</span></span><span class="separator"></span>
</div>
<div></div>
<div></div>
<table class="MsoNormalTable" border="0" cellspacing="3" cellpadding="0" style="min-width: 500px;overflow:auto">
<tbody>
<tr>
<td style="padding:.75pt .75pt .75pt .75pt">
<table class="MsoNormalTable" border="0" cellspacing="3" cellpadding="0" style="background:#F4F8FA">
<tbody>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal">
<span style="font-size:9.0pt;color:#6F7071">riyadh</span><span style="font-size:9.0pt;color:#6F7071"></span>
</div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1041" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/R.png"></span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD">
<b><span style="color:#3F3F46">Bot:
</span></b><span style="color:#3F3F46">Hi, welcome!<br>
<b>Bot: </b>Please enter your name<br>
<b>Customer: </b>riyadh<br>
<b>Bot: </b>Hi Riyadh ,what do you need help with?<br>
<b>Customer: </b>Returns process<br>
<b>Bot: </b>Please choose your location<br>
<b>Customer: </b>Saudi Arabia<br>
<b>Bot: </b></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">Want to return something? You can do it in 3 easy ways.</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">1.You can request a return online. Go to order history in “My Account”.</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">2.You can return an item in one of our nearest store.
</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">3.You can contact our customer support to place a return request.</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46"><br>
<br>
For more details, go to <a href="https://helpsa.centrepointstores.com/en/support/solutions/folders/44001185915" target="_blank" rel="noreferrer">
Returns Process</a> under Help Centre.</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46"><br>
<b>Bot: </b>Was I able to resolve your query?<br>
<b>Customer: </b>No<br>
<b>Bot: </b>Would you like to still talk to one of our agent?<br>
<b>Customer: </b>Yes<br>
<b>Bot: </b>Please enter your email<br>
<b>Customer: </b><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Bot: </b>Please enter your number<br>
<b>Customer: </b>0566550575</span></div>
<div></div>
<div></div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">01:51 PM, 02nd Sep</span></div>
<div></div>
<div></div>
</div>
</td>
</tr>
<tr>
<td style="padding:0cm 11.25pt 0cm 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Reenad</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1040" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/R.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Hi Riyadh, My name is Reenad .Thank you for contacting us. I will be happy to help you!</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">01:52 PM, 02nd Sep</span></div>
<div></div>
<div></div>
</div>
</div>
</td>
</tr>
<tr>
<td style="padding:0cm 11.25pt 0cm 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Reenad</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1039" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/R.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Could you please share your order number so that I can assist you further?</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">01:52 PM, 02nd Sep</span></div>
<div></div>
<div></div>
</div>
</div>
</td>
</tr>
<tr>
<td style="padding:0cm 11.25pt 0cm 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">riyadh</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1038" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/R.png"></span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">I received my oreder past 3 days and still showing as under process</span></div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">01:53 PM, 02nd Sep</span></div>
<div></div>
<div></div>
</div>
</td>
</tr>
<tr>
<td style="padding:0cm 11.25pt 0cm 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">riyadh</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1037" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/R.png"></span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">6164476823</span></div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">01:54 PM, 02nd Sep</span></div>
<div></div>
<div></div>
</div>
</td>
</tr>
<tr>
<td style="padding:0cm 11.25pt 0cm 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Reenad</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1036" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/R.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Thank you for sharing the order details. Please allow me a moment to check this for you.</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">01:56 PM, 02nd Sep</span></div>
<div></div>
<div></div>
</div>
</div>
</td>
</tr>
<tr>
<td style="padding:0cm 11.25pt 0cm 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">riyadh</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1035" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/R.png"></span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">Ok</span></div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">01:56 PM, 02nd Sep</span></div>
<div></div>
<div></div>
</div>
</td>
</tr>
<tr>
<td style="padding:0cm 11.25pt 0cm 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Reenad</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1034" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/R.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Do you want to make a return?</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">01:57 PM, 02nd Sep</span></div>
<div></div>
<div></div>
</div>
</div>
</td>
</tr>
<tr>
<td style="padding:0cm 11.25pt 0cm 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">riyadh</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1033" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/R.png"></span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">Yes</span></div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">01:57 PM, 02nd Sep</span></div>
<div></div>
<div></div>
</div>
</td>
</tr>
<tr>
<td style="padding:0cm 11.25pt 0cm 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">riyadh</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1032" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/R.png"></span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">Beacause the pricess get changes</span></div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">01:58 PM, 02nd Sep</span></div>
<div></div>
<div></div>
</div>
</td>
</tr>
<tr>
<td style="padding:0cm 11.25pt 0cm 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">riyadh</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1031" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/R.png"></span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">I want to return and buy again with lowest prices</span></div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">01:58 PM, 02nd Sep</span></div>
<div></div>
<div></div>
</div>
</td>
</tr>
<tr>
<td style="padding:0cm 11.25pt 0cm 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Reenad</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1030" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/R.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Provide me with the full name of the products so that the return can be done now</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">01:58 PM, 02nd Sep</span></div>
<div></div>
<div></div>
</div>
</div>
</td>
</tr>
<tr>
<td style="padding:0cm 11.25pt 0cm 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">riyadh</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1029" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/R.png"></span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">I will return it by app its easy for me, could you please change my order status to be delivered</span></div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">01:59 PM, 02nd Sep</span></div>
<div></div>
<div></div>
</div>
</td>
</tr>
<tr>
<td style="padding:0cm 11.25pt 0cm 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Reenad</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1028" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/R.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">We sincerely apologize for any inconvenience caused,
<br>
<br>
We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">02:01 PM, 02nd Sep</span></div>
<div></div>
<div></div>
</div>
</div>
</td>
</tr>
<tr>
<td style="padding:0cm 11.25pt 0cm 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Reenad</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1027" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/R.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Is there anything else i can assist you with?</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">02:01 PM, 02nd Sep</span></div>
<div></div>
<div></div>
</div>
</div>
</td>
</tr>
<tr>
<td style="padding:0cm 11.25pt 0cm 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">riyadh</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1026" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/R.png"></span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">Thank u</span></div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">02:01 PM, 02nd Sep</span></div>
<div></div>
<div></div>
</div>
</td>
</tr>
<tr>
<td style="padding:0cm 11.25pt 0cm 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Reenad</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1025" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/R.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">It was a pleasure to assist you. Thank you for shopping with us.</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Have a wonderful day.</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">02:01 PM, 02nd Sep</span></div>
<div></div>
<div></div>
</div>
</div>
</td>
</tr>
<tr>
<td style="padding:0cm 11.25pt 0cm 11.25pt"></td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td style="padding:.75pt .75pt .75pt .75pt">
<table class="MsoNormalTable" border="0" cellspacing="3" cellpadding="0" style="min-width: 100%">
<tbody>
<tr>
<td style="padding:0cm 15.0pt 0cm 15.0pt">
<div class="MsoNormal" align="center" style="text-align:center">
<span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#999999'>View conversation in
<a href="https://web.freshchat.com/a/224106425474082/inbox/open/0/conversation/652726589342293" rel="noreferrer">
<span style="color:#999999;text-decoration:none">Freshchat</span></a></span><span style='font-family:"Helvetica",sans-serif;color:#333333'></span>
</div>
<div></div>
<div></div>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</blockquote>
</div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
</div>
</blockquote>
</div>
</div>
</blockquote>
</div>
</div>
<div class="MsoNormal">
<span style="font-size:1.0pt;font-family:fdtktid;color:white">328837:211857</span><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>
</span>
</div>
<div></div>
<div></div>
</div>
</div>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
 original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have
 received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any
 delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. <a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
</blockquote></div>