Subject: Note Added - [#4746820] late click&collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 30 Aug 2022 06:04:30 +0000

Hi ,    Lssshopdmm Whdelivery added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4746820    Subject:  late click&collect   Requester: Miss Shajen    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="color:#1F497D">Dear team </span></div>
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<div class="MsoNormal"><span style="color:#1F497D">Below order not receive Dammam w/h</span></div>
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<div class="MsoNormal"><b><i><span style="font-size:12.0pt;color:#44546A">Thanks &amp; Regards,</span></i></b></div>
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<b><i><span style="font-size:12.0pt;color:#4472C4">Zulfikar</span></i></b><b><i><span style="font-size:12.0pt;color:#F37915">
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<b><i><span style="font-size:12.0pt;color:#4472C4">Outbound</span></i></b><b><i><span style="font-size:12.0pt;color:#F37915">
</span></i></b><b><span style='font-size:12.0pt;font-family:"Tahoma",sans-serif;color:#4472C4'>Dammam- SCM</span></b><b><i><span style="font-size:12.0pt;color:#F37915"></span></i></b>
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<span style='font-size:12.0pt;font-family:"Tahoma",sans-serif;color:#4472C4'><b>Mobile</b>: +966573151190 Ext: 5320</span><span style="font-size:12.0pt;color:#1F497D"><br>
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<div>From: Nusaybah Alzuman &lt;[email-masked]&gt;
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<b>Sent:</b> Monday, August 29, 2022 2:17 PM<br>
<b>To:</b> Lssshopdmm Whdelivery &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Qazi Mohammed &lt;[email-masked]&gt;; Manager Andalus &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;; Mir Ali &lt;[email-masked]&gt;; andaluscp
 opsincharge &lt;[email-masked]&gt;; Nahla Al Sayed &lt;[email-masked]&gt;; Vickum Dissanayake &lt;[email-masked]&gt;; Sultan Alossimi &lt;[email-masked]&gt;; Centrepoint Andalusmall &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4746820] - late click&amp;collect</div>
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<div class="MsoNormal">Hi <a id="OWAAM2EB88DD79DCF44A29FD4F62F0EFF3EC0" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Lssshopdmm Whdelivery</span></a>
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<div class="MsoNormal">Store team confirmed not receiving the order.</div>
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<div class="MsoNormal">Please share POD with signature of the receiver.</div>
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<div class="MsoNormal">Order Number: 6158998986</div>
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<div class="MsoNormal">Thanks</div>
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<b>From:</b> Centrepoint Andalusmall &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, August 22, 2022 5:54 PM<br>
<b>To:</b> Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Manager Andalus &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; andaluscp opsincharge &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Mir Ali &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Nahla Al Sayed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Vickum Dissanayake &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sultan Alossimi &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4746820] - late click&amp;collect</div>
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<div class="MsoNormal">Hi,</div>
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<div class="MsoNormal">   We have cross checked in our C&amp;C Room &amp; confirmed that we have not received the order.</div>
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<div class="MsoNormal"><b><span style='font-size:9.0pt;font-family:"Gadugi",sans-serif;color:black'>Thanks &amp; Regards,</span></b></div>
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<div class="MsoNormal"><b><span style='font-family:"Bodoni MT",serif;color:black'>Abdul Asan,</span></b></div>
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<div class="MsoNormal"><span style='font-family:"Arial Nova Cond",sans-serif;color:black'>CP Andalus Team,</span></div>
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<span style='font-family:"Arial Nova Cond",sans-serif;color:black'>Jeddah , KSA</span><span style='font-family:"Arial Nova Cond",sans-serif;color:#4472C4'></span>
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<b><span style='font-family:"Arial Nova Cond",sans-serif;color:black'>Mobile</span></b><span style='font-family:"Arial Nova Cond",sans-serif;color:black'>: 966 538005492.</span><span style='font-family:"Harlow Solid Italic";color:#1F497D'></span>
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<b>From:</b> Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, August 22, 2022 5:17 PM<br>
<b>To:</b> Centrepoint Andalusmall &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Manager Andalus &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; andaluscp
 opsincharge &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mir Ali &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Nahla Al Sayed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Vickum Dissanayake &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4746820] - late click&amp;collect</div>
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<div class="MsoNormal">Hi Team,</div>
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<div class="MsoNormal">Customer placed the order on 01<sup>st</sup> Aug.</div>
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<div class="MsoNormal">Please check the order physically in your store or not?</div>
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<div class="MsoNormal">If yes, receive the order from warehouse ASAP.</div>
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<div class="MsoNormal">Order Number: 6158998986</div>
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<div class="MsoNormal"><img width="783" height="89" style="width:8.1562in;height:.927in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM3NjQwNjk3NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.rkWKu22bXClR8Z_mCqEf4nIR2J7Uma0M0PHjN12aV8Y" data-id="2043376406974"></div>
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<div class="MsoNormal">Thanks </div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, August 22, 2022 4:23 PM<br>
<b>To:</b> Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4746820] - late click&amp;collect</div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Kindly assist on the below case.<br>
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Thank you for your help!<br>
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Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Khalid</span></div>
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<span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif'>تشغيل الخميس, 18 أغسطس في 10:56 م
</span><span dir="LTR"></span><span dir="LTR"></span><span class="separator"><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>, Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
</span></span><span class="separator"><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif'>كتب</span></span><span dir="LTR"></span><span dir="LTR"></span><span class="separator"><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement: Late C&amp;C Shipping<br>
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Order Date :  Aug 1, 2022<br>
Order ID: 6158998986<br>
Store Code: Lifestyle21137<br>
Tracking Id:615899898623999991<br>
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Assistance Required: Need urgent shipping<br>
Issue Description: The order was placed on Aug 1, 2022 but still is showing "IN_PROGRESS".<br>
Please shipped the order on priority so that the customer can collect as soon as possible.<br>
Thank you for your help!<br>
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Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">​Reenad</span></div>
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</span><span dir="LTR"></span><span dir="LTR"></span><span class="separator"><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>, Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
</span></span><span class="separator"><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif'>كتب</span></span><span dir="LTR"></span><span dir="LTR"></span><span class="separator"><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>:
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Times New Roman",serif'>شكرًا لك على تواصلك معنا ومنحنا الفرصة لخدمتك.</span><span dir="LTR" style="font-size:10.5pt"></span>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Times New Roman",serif'>نعتذر بصدق عن أي إزعاج ، لقد أرسلنا استفسارك إلى الفريق المعني وسيتواصل معك أحد زملائنا في أسرع وقت ممكن لمساعدتك في حل هذه المشكلة.</span><span lang="AR-SA" style="font-size:10.5pt"></span>
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</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">4746820:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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