Subject: Note Added - [#4729095] store issue
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 29 Aug 2022 08:34:16 +0000

Hi ,    Nusaybah Alzuman added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4729095    Subject:  store issue   Requester: shroog    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><a id="OWAAM86D9581518754705BAECD1F74FBF39B3" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Nesreen Saeed</span></a></div>
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<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Monday, August 29, 2022 7:24 AM<br>
<b>To:</b> Qazi Mohammed &lt;[email-masked]&gt;; Nusaybah Alzuman &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4729095] - store issue</div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">any update?<br>
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Customer is reporting that they have returned some items for a store purchase to CP Abha, and they need a replacement invoice to receive the refund. Customer correct invoice number is 214471064169.<br>
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Customer details are as follows:<br>
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Contact Number: 0535030840<br>
Customer Name - Shroog<br>
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Please contact the customer and resolve this with them, not sure why the customer was redirected to online support by the store team.<br>
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Thank you for your help!<br>
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Regards,<br>
Apoorv</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Fri, 26 Aug at 3:36 PM
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">​Customer is reporting that they have returned some items for a store purchase to CP Abha, and they need a replacement invoice to receive the refund. Customer correct invoice number
 is 214471064169.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Customer details are as follows:</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Contact Number: 0535030840</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Customer Name - Shroog</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please contact the customer and resolve this with them, not sure why the customer was redirected to online support by the store team.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Thank you for your help!</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Apoorv</span></div>
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