Subject: Note Added - [#4783819] late collection
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 28 Aug 2022 21:43:37 +0000

Hi ,    Bm Olmmakkah added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4783819    Subject:  late collection   Requester: عبدالله صالح بن حميد    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style='font-family:"Cambria",serif'>RP0822220005428 -RVP Collected.
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<div class="MsoNormal"><b><i><span style='font-size:14.0pt;font-family:"Cambria",serif'>   Makkah OLM</span></i></b></div>
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<div>From: Max &lt;[email-masked]&gt; <br>
<b>Sent:</b> 27-Aug-2022 3:59 PM<br>
<b>To:</b> Bm Olmmakkah &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4783819] - late collection</div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,<br>
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Problem Statement: Late collection<br>
Order Date : 16/08/2022<br>
Order ID: 6161932722<br>
Tracking ID: RP0822220005428<br>
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Assistance Required: Need urgent collection<br>
Issue Description: Customer raised a return request on 22/08/22 date. But the item still not collected.<br>
Please collect the item on priority.<br>
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Regards,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>The support team</span></div>
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<span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>تشغيل السبت, 27 أغسطس في 3:04 م
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<span lang="AR-SA" dir="RTL">عبدالله صالح بن حميد </span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>&lt;[email-masked]&gt;
<span lang="AR-SA" dir="RTL">كتب</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>:
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<b><span style="color:#3F3F46">Bot:
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<b>Bot: </b><span lang="AR-SA" dir="RTL">يرجى إدخال اسمك</span><br>
<b>Customer: </b><span lang="AR-SA" dir="RTL">السلام عليكم ورحمة الله</span><br>
<b>Bot: </b><span lang="AR-SA" dir="RTL">مرحبًا ، ماذا تحتاج للمساعدة؟</span><br>
<b>Customer: </b><span lang="AR-SA" dir="RTL">عملية الإرجاع</span><br>
<b>Bot: </b><span lang="AR-SA" dir="RTL">يرجى اختيار موقعك</span><br>
<b>Customer: </b><span lang="AR-SA" dir="RTL">المملكة العربية السعودية</span><br>
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<span lang="AR-SA" dir="RTL">أرسل بريدًا إلكترونيًا إلى مركز خدمة العملاء للعودة على</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span> [email-masked]</span></div>
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<b>Bot: </b><span lang="AR-SA" dir="RTL">هل ما زلت تريد التحدث إلى موظف الخدمة؟</span><br>
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<span lang="AR-SA" dir="RTL" style="color:#3F3F46">هو تواصل معي يوم الثلاثاء الماضي</span><span style="color:#3F3F46"></span>
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">دقيقة من فضلك ليتم التحقق</span><span style="font-size:10.0pt;color:#3F3F46"><br>
<span lang="AR-SA" dir="RTL">إبقى معنا</span></span>
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<span dir="RTL"></span><span dir="RTL"></span><span lang="AR-SA" dir="RTL" style="color:#3F3F46"><span dir="RTL"></span><span dir="RTL"></span>؟</span><span style="color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">03:00 PM, 27th Aug</span></div>
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<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_9" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM3NTkxNjQxNywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.VRftbnF1_AXKZ9vMUtDmIzOvf2hVA2iIhE7IMljKWR8" data-id="2043375916417" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">نعتذر منك على التأخير، سيتم رفع طلبك للجهة المعنيه حتى يتم استلام الطلب باسرع وقت ممكن</span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">03:02 PM, 27th Aug</span></div>
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<span lang="AR-SA" dir="RTL" style="font-size:9.0pt;color:#6F7071">السلام عليكم ورحمة الله</span><span style="font-size:9.0pt;color:#6F7071"></span>
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<span lang="AR-SA" dir="RTL" style="color:#3F3F46">تمام شكرا لك</span><span style="color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">03:02 PM, 27th Aug</span></div>
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">كان من دواعي سروري مساعدتكم</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>. </span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">03:04 PM, 27th Aug</span></div>
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<span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#999999'>View conversation in
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4783819:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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