Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 23 Aug 2022 14:23:42 +0000

Hi Reenad Alosaimi,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Assalamu aleikum,i've already sent to you the images of the wrong order i received as per your request.i hope you've received my mail.</div>
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<div>On Mon, Aug 22, 2022, 5:29 PM Haitham Swaleh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr" class="gmail_attr">On Mon, Aug 22, 2022, 11:20 AM Max &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4755342</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="ltr">LSM Automation Bot : </div>
<div>Dear Customer,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We sincerely apologize for this inconvenience caused to you. This is definitely not the kind of experience we want you to have when shopping with us. We request you to please share with us the name of the correct item which you placed the order for and an image of the incorrect item which you have received. We will be happy to look into this further.</div>
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<div>We are looking forward to hear from you soon. Thank you for your help!</div>
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<div>Your Friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4755342