Subject: Note Added - [#4701866] ارجو ارجاع منتجاتي
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 23 Aug 2022 11:30:20 +0000

Hi ,    Arwa Alhajaj added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4701866    Subject:  ارجو ارجاع منتجاتي    Requester: سلمان الحربي    Note Content:   <div dir="ltr">Dear Akshay,<div><br></div>
<div>Kindly note that we attempted the pickup more than 3 times but unfortunately, the customer was not available to hand us over the package.</div>
<div><br></div>
<div>Please approve closing the order, as it is aging.</div>
<div><br></div>
<div>Best regards,</div>
<div><br></div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, Aug 23, 2022 at 3:12 PM Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div class="msg1802158056422868467">

<div lang="EN-US" style="overflow-wrap: break-word">
<div class="gmail-m_1802158056422868467WordSection1">
<div class="MsoNormal">
<a id="gmail-m_1802158056422868467OWAAM14AFDB32780046D1AAC5439E0E542DB6" href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style="font-family:Calibri,sans-serif;text-decoration:none">@Arwa</span></a>
<a id="gmail-m_1802158056422868467OWAAM997A3E9392964767BDFBF0DAE34B9D67" href="mailto:[email-masked]" target="_blank" rel="noreferrer">
<span style="font-family:Calibri,sans-serif;text-decoration:none">@Nujoud Qasem</span></a>,<u></u><u></u>
</div>
<div class="MsoNormal">
<u></u> <u></u>
</div>
<div class="MsoNormal">Reminder for collection.<u></u><u></u>
</div>
<div class="MsoNormal">
<u></u> <u></u>
</div>
<div class="MsoNormal">Order ID: 6157151519<u></u><u></u>
</div>
<div class="MsoNormal">Tracking ID: SD007613372<u></u><u></u>
</div>
<div class="MsoNormal">
<u></u> <u></u>
</div>
<div class="MsoNormal">Regards,<u></u><u></u>
</div>
<div>
<div class="MsoNormal">
<img width="122" height="58" style="width: 1.2666in; height: 0.6083in" id="gmail-m_1802158056422868467Picture_x0020_58" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM3NDE0NzI4NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.1gIX_GpazQU9N0HCd8wKxTwIDzyTuDlUEtFWTC1aqhk" data-id="2043374147286" alt="Logo

Description automatically generated"><b><span style="font-size:12pt"><u></u><u></u></span></b>
</div>
<div class="MsoNormal"><b><span style='font-size:10pt;font-family:"Calibri Light",sans-serif'>Akshay Berry<u></u><u></u></span></b></div>
<div class="MsoNormal">
<span style='font-size:10pt;font-family:"Calibri Light",sans-serif;color:rgb(36,36,36);background:white'>Vendor Support &amp; Escalations Specialist</span><b><span style='font-size:10pt;font-family:"Calibri Light",sans-serif'><u></u><u></u></span></b>
</div>
<div class="MsoNormal"><span style='font-size:10pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125<u></u><u></u></span></div>
<div class="MsoNormal"><span style='font-size:10pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE<u></u><u></u></span></div>
</div>
<div class="MsoNormal">
<u></u> <u></u>
</div>
<div>
<div style="border-right:none;border-bottom:none;border-left:none;border-top:1pt solid rgb(225,225,225);padding:3pt 0in 0in">
<div class="MsoNormal">
<b>From:</b> Abdulrahman Rdwan &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; <br>
<b>Sent:</b> Monday, August 8, 2022 11:06 AM<br>
<b>To:</b> Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Arwa Alhajaj &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Nujoud Qasem &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; AbdulKareem Hassan &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Re: [#4701866] - ارجو ارجاع منتجاتي<u></u><u></u>
</div>
</div>
</div>
<div class="MsoNormal">
<u></u> <u></u>
</div>
<div>
<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
</span></i></b><span style="color:indianred"><u></u><u></u></span>
</div>
<div>
<div>
<div class="MsoNormal">Dear Team, <u></u><u></u>
</div>
<div>
<div class="MsoNormal">
<u></u> <u></u>
</div>
</div>
<div>
<div class="MsoNormal">The order belongs to a remote location.<u></u><u></u>
</div>
</div>
<div>
<div class="MsoNormal">
<u></u> <u></u>
</div>
</div>
<div>
<div class="MsoNormal">We'll arrange the collection within this week.<u></u><u></u>
</div>
</div>
<div>
<div class="MsoNormal">
<u></u> <u></u>
</div>
</div>
<div>
<div class="MsoNormal">Best Regards,<u></u><u></u>
</div>
</div>
<div>
<div class="MsoNormal">
<u></u> <u></u>
</div>
</div>
</div>
<div class="MsoNormal">
<u></u> <u></u>
</div>
<div>
<div>
<div class="MsoNormal">On Sun, Aug 7, 2022 at 5:06 PM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<u></u><u></u>
</div>
</div>
<blockquote style="border-top:none;border-right:none;border-bottom:none;border-left:1pt solid rgb(204,204,204);padding:0in 0in 0in 6pt;margin-left:4.8pt;margin-right:0in">
<div>
<div>
<div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"><u></u> <u></u></span></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
<br>
Problem Statement: Late collection<br>
Order Date : 23/07/2022<br>
Order ID: 6157151519<br>
Tracking ID: SD007613372<br>
<br>
Assistance Required: Need urgent collection<br>
Issue Description: Customer raised a return request on  30/07/22 date. But the item still not collected.<br>
Please collect the item on priority.<br>
<br>
Regards,<u></u><u></u></span></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">​CT<u></u><u></u></span></div>
</div>
<div>
<blockquote style="margin-top:5pt;margin-bottom:5pt">
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">تشغيل الأحد, 7 أغسطس في 4:09 م , سلمان الحربي &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; كتب:
<u></u><u></u></span></div>
<div>
<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:embed">
<span lang="AR-SA" style="font-size:10.5pt">لم يتم حتى الان </span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"><u></u><u></u></span>
</div>
</div>
<div>
<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:embed">
<span lang="AR-SA" style="font-size:10.5pt">ارجو ارسال مندوب لاستلام الارجاع مني<u></u><u></u></span>
</div>
</div>
<div>
<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:embed">
<span lang="AR-SA" style="font-size:10.5pt">رقم الطلب 615715159#<u></u><u></u></span>
</div>
</div>
<div>
<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:embed">
<span lang="AR-SA" style="font-size:10.5pt">الاسم /غنى <u></u><u></u></span>
</div>
</div>
<div>
<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:embed">
<span lang="AR-SA" style="font-size:10.5pt">رقم الجوال0566335262<u></u><u></u></span>
</div>
</div>
<div class="MsoNormal"><span lang="AR-SA" dir="RTL" style="font-size:10.5pt"><u></u> <u></u></span></div>
<div>
<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:embed">
<span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"><u></u> <u></u></span>
</div>
</div>
</blockquote>
</div>
</div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1pt;font-family:fdtktid;color:white">4701866:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt"><u></u><u></u></span>
</div>
</div>
</blockquote>
</div>
<div class="MsoNormal">
<br>
<u></u><u></u>
</div>
<div>
<div class="MsoNormal">
<u></u> <u></u>
</div>
</div>
<div class="MsoNormal">-- <u></u><u></u>
</div>
<div>
<div>
<div class="MsoNormal">
<b><span style="font-size:13.5pt;font-family:Arial,sans-serif;color:rgb(6,31,221)">Abdulrahman Rdwan</span></b><span style='font-size:13.5pt;font-family:"Times New Roman",serif;color:black'><br>
</span><span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(6,31,221)">Account Management</span><span style='font-size:13.5pt;font-family:"Times New Roman",serif;color:black'><br>
</span><a href="http://shipa.com/logistics-for-business/shipa-delivery/" target="_blank" rel="noreferrer"><span style='font-size:13.5pt;font-family:"Times New Roman",serif;border:1pt solid windowtext;padding:0in;text-decoration:none'><img width="200" height="200" style="width: 2.0833in; height: 2.0833in" id="gmail-m_1802158056422868467Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM3NDE0NzI4NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Q_gxb-lG4K-6oqfVSB1TOQ1X6P0SW2sQX2C1qLxmW6c" data-id="2043374147284" alt="Image removed by sender."></span></a><span style='font-size:13.5pt;font-family:"Times New Roman",serif;color:black'><br>
</span><strong><span style="font-size:9pt;font-family:Arial,sans-serif;color:black">M:</span></strong><span style="font-size:9pt;font-family:Arial,sans-serif;color:black"> +962770753282</span><span style='font-size:13.5pt;font-family:"Times New Roman",serif;color:black'><br>
</span><strong><span style="font-size:9pt;font-family:Arial,sans-serif;color:black">O:</span></strong><span style="font-size:9pt;font-family:Arial,sans-serif;color:black"> 80074472</span><span style='font-size:13.5pt;font-family:"Times New Roman",serif;color:black'><br>
</span><span style="font-size:9pt;font-family:Arial,sans-serif;color:black"><a href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style="color:rgb(6,31,221)">[email-masked]</span></a></span><span style='font-size:13.5pt;font-family:"Times New Roman",serif;color:black'><br>
</span><span style="font-size:9pt;font-family:Arial,sans-serif;color:black"><a href="http://shipa.com/logistics-for-business/shipa-delivery/" target="_blank" rel="noreferrer"><span style="color:rgb(6,31,221)">shipa.com/delivery</span></a></span><u></u><u></u>
</div>
</div>
</div>
</div>
</div>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
 original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have
 received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any
 delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. <a href="http://www.landmarkgroup.com" target="_blank" rel="noreferrer">www.landmarkgroup.com</a>
</div>

</div></blockquote>
<br><div><br></div>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr">
<span style="font-family:Arial;font-size:medium;color:rgb(6,31,221);width:290px;vertical-align:top;font-weight:bold">Arwa Alhajaj</span><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><div><font color="#061fdd"><span style="font-size:13.3333px">Account Management</span></font></div>
<div><a href="http://shipa.com/logistics-for-business/shipa-delivery/" style='font-family:"Times New Roman";font-size:medium' target="_blank" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-delivery-sig.png" width="200"></a></div>
<div>
<span style="font-family:Arial;color:rgb(0,0,0);font-size:12px"><a href="mailto:[email-masked]" style="color:rgb(6,31,221)" target="_blank" rel="noreferrer">[email-masked]</a></span><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><span style="font-family:Arial;color:rgb(0,0,0);font-size:12px"><a href="http://shipa.com/logistics-for-business/shipa-delivery/" style="color:rgb(6,31,221)" target="_blank" rel="noreferrer">shipa.com/delivery</a></span><br>
</div>
</div></div>
</blockquote></div>