Subject: Note Added - [#4716379] عمليه استرجاع
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 16 Aug 2022 04:27:32 +0000

Hi ,    EcomRDC babyshop5 added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4716379    Subject:  عمليه استرجاع   Requester: السلام عليكم    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear Nadeem,</div>
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<div class="MsoNormal">Please check and do the need full.</div>
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<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Monday, August 15, 2022 2:53 PM<br>
<b>To:</b> EcomRDC babyshop5 &lt;[email-masked]&gt;; [email-masked]<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4716379] - عمليه استرجاع</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<span style="font-size:10.5pt;font-family:-apple-system;color:black">Hi Team,</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:-apple-system;color:black">Kindly update<br>
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Problem Statement:  WWD DAMAGED ITEM<br>
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Order Date :  Jul 22, 2022<br>
Order ID:   6157065235<br>
Tracking ID:  19206976157065235<br>
Item ID: 158533902 <br>
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Assistance Required: Damaged Item Recieved<br>
Issue Description: Customer emailed us informing that he/she received the item on 8/7/2022 but the item which they recieved is damaged, customer also provided us the picture of damaged item. <br>
Now customer is asking for return and refund/ exchnage the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not.</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:-apple-system;color:black">Regards,</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:-apple-system;color:black">Samer</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:-apple-system">On Thu, 11 Aug at 3:42 PM
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please take a look at ticket
<a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4716379" rel="noreferrer">#4716379</a>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement:  WWD DAMAGED ITEM<br>
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Order Date :  Jul 22, 2022<br>
Order ID:   6157065235<br>
Tracking ID:  19206976157065235<br>
Item ID: 158533902 <br>
<br>
Assistance Required: Damaged Item Recieved<br>
Issue Description: Customer emailed us informing that he/she received the item on 8/7/2022 but the item which they recieved is damaged, customer also provided us the picture of damaged item. <br>
Now customer is asking for return and refund/ exchnage the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not.</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system"><img width="900" height="1600" style="width:9.375in;height:16.6666in" id="_x0000_i1026" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM3MDIzMzcyMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.1-RLqXvn5z38dEuhABhjNVo-AsckDH_FS5l8LQSD9TA"></span><span style="font-size:10.5pt;font-family:-apple-system">Regards,</span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Reenad</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Wed, 10 Aug at 11:12 PM
<span class="separator">, السلام عليكم &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span lang="AR-SA" style="font-size:10.5pt">وصلني السرير مكسور </span><span dir="LTR"></span>
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<span lang="AR-SA" style="font-size:10.5pt">‫أُرسلت من الـ </span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system">iPhone</span><span dir="LTR"></span>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4716379:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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