Subject: New Reply Received - Re: Having trouble logging into your account?
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 14 Aug 2022 13:44:11 +0000

Hi Reenad Alosaimi,  The customer has responded to the ticket.  Re: Having trouble logging into your account?  Ticket comment <div class="ydpf0b72147yahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:13px">
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        <div dir="ltr">I already sent the screen shot as I cannot login even after putting new password. You blocked my account due to my return stuff. Please pay me back the liquid cash...</div>
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<div>From: Centrepoint &lt;[email-masked]&gt;</div>
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<b>To:</b> "[email-masked]" &lt;[email-masked]&gt;</div>
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<b>Sent:</b> Thursday, 11 August 2022 at 22:34:53 GMT+3</div>
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<b>Subject:</b> Re: [#4718560] - Pls help me</div>
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	<div>Dear Customer,<br>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.<br>
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<div>We sincerely apologize for the issue that you are facing however, please simply follow the below steps to reset the password for your account if you no longer remember your password:<br>
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<div>1. Click on "Forgot Password" Link on the login window.<br>
2. Enter your registered email address (in small letters).<br>
3. Check your registered email inbox/spam folder and note that the link might take 1-5 minutes to be received.<br>
4. Click on the password reset link and change your password.<br>
5. You can login now with your new password<br>
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<div>If the same problem persists, please provide us with the following details so that we can forward it for further assistance:<br>
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<div>1. Screenshot Of The Issue(If Possible)<br>
2. platform from which you tried to reset the password<br>
3. Registered email address<br>
4. Country of access<br>
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<div>Feel free to reach out to us for any further assistance.<br>
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<div>We hope this helps and have a great day! Stay Safe!<br>
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<div>Your Friends,<br>
The Support Team</div>

	

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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4705663