Subject: New Reply Received - order 6158608285
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 04 Aug 2022 16:09:41 +0000

Hi Reenad Alosaimi,  The customer has responded to the ticket.  order 6158608285  Ticket comment <div dir="auto">It was my first order in Max &amp; your courier service is so bad.<div dir="auto"><br></div>
<div dir="auto">Your Courier is saying they will not deliver in Jubail.</div>
<div dir="auto"><br></div>
<div dir="auto">Please try to solve this problem as soon as possible.</div>
<div dir="auto"><br></div>
<div dir="auto">Or please provide your manager contact number.</div>
<div dir="auto"><br></div>
<div dir="auto">My address is as below</div>
<div dir="auto"><br></div>
<div dir="auto">Samsung Engineering</div>
<div dir="auto">Al Suwaidi building</div>
<div dir="auto">Near Coral Hotel</div>
<div dir="auto">Al Jubail</div>
<div dir="auto">Mobile: 0564391464</div>
<div dir="auto"><br></div>
<div dir="auto">With Best Regards </div>
<div dir="auto"><br></div>
<div dir="auto">Yasmin</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, Aug 4, 2022, 3:58 PM Shahid Shafique &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="auto">
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<br>Reference to the below email</div>
<div dir="auto">attached screenshot for ref.</div>
<div dir="auto"><br></div>
<div dir="auto"><br></div>
<div dir="auto">
<br><div class="gmail_quote" dir="auto">
<div dir="ltr" class="gmail_attr">On Thu, Aug 4, 2022, 3:33 PM Shahid Shafique &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="auto">Hi<div dir="auto">One of your courier with mobile no 0535971795 refused to deliver on provided address</div>
<div dir="auto">Thanks for investigation</div>
<div dir="auto">Complete address is as below</div>
<div dir="auto">Samsung Engineering Saudi Arabia</div>
<div dir="auto">Al Suwaidi building</div>
<div dir="auto">Near Coral Hotel</div>
<div dir="auto">Al Jubail</div>
<div dir="auto">Mobile No: 0564391464</div>
<div dir="auto">With Best Regards</div>
<div dir="auto">Yasmin Shahid</div>
<div dir="auto"><br></div>
<div dir="auto"><br></div>
</div>
<br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Thu, Aug 4, 2022, 2:42 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div>Dear Customer,</div>

<div> </div>

<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>

<div> </div>

<div>We sincerely apologize for any inconvenience caused to you however, as we can check our courier partner has tried contacting you on the following contact number which was provided at the time of placing this order but without success: 0564391464. </div>

<div> </div>

<div>We request you to please share with us your contact number as well as your full address so that we can arrange the delivery for you accordingly.</div>

<div> </div>

<div>We are looking forward to hear from you soon. Thank you for your help!</div>

<div> </div>

<div>Your Friends,<br>
The Support Team</div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4689368