Subject: Note Added - [#4658931] الدولاب المكسور عد وصوله
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 30 Jul 2022 12:10:05 +0000

Hi ,    Harun Rashid added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4658931    Subject:  الدولاب المكسور عد وصوله    Requester: Sarah23222    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi <a id="OWAAM1FC8A0E357E9462F8A6C97C4AC138A1E" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Centrepoint</span></a>
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<div class="MsoNormal">Please check the below order status customer was complained has damage item received we are arranging to team on 31.July-22 with visit to the customer house and damage return replace.</div>
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<div class="MsoNormal">Hi <a id="OWAAM4CBBBA0ECE4F4E34B0C7BF72BEE2BAA2" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Hcmadina Wh</span></a>-Sikander
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<div class="MsoNormal">Please follow up- and do the needful.</div>
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<div class="MsoNormal"><img width="493" height="453" style="width:5.1354in;height:4.7187in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2NTkxMjEzOSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.6xUwCcZlwR1PKg_LCRYl5iniqi8TG_Vu0OXcYK_DvYI" data-id="2043365912139"></div>
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<div class="MsoNormal">Regards</div>
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<div class="MsoNormal">Sarfaraz</div>
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<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Thursday, July 28, 2022 9:24 PM<br>
<b>To:</b> Harun Rashid &lt;[email-masked]&gt;; Bsj Nf &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4658931] - الدولاب المكسور عد وصوله</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement:  WWD DAMAGED ITEM<br>
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Order Date :   Jun 27, 2022<br>
Order ID:  6152076442<br>
Tracking ID: 19057666152076442<br>
Item ID: 162010781 <br>
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Assistance Required: Damaged Item Recieved<br>
Issue Description: Customer emailed us informing that he/she received the item on 7/3/22 but the item which they recieved is damaged, customer also provided us the picture of damaged item. <br>
Now customer is asking for return and refund/ exchnage the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not.<br>
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Regards,</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">تشغيل الأربعاء, 27 يوليو في 8:48 ص
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; كتب:
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<span lang="AR-SA" style="font-size:10.5pt">مرحبا ساره.  </span><span dir="LTR"></span>
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<span lang="AR-SA" style="font-size:10.5pt">شكرا لتواصلك معنا</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">يرجى تزويدنا برقم الطلب و​بمزيد من التفاصيل حول استفسارك لنتمكن من خدمتك باكمل وجه.</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">لا تتردد في الاتصال بنا للحصول على مزيد من المساعدة.</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">اصدقائك</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">فريق الدعم</span>
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