Subject: New Reply Received - Re: Order confirmed! 6155394456.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 14 Jul 2022 13:25:23 +0000

Hi Reenad Alosaimi,  The customer has responded to the ticket.  Re: Order confirmed! 6155394456.  Ticket comment <div dir="auto">Thank you for your email, we received the e-card successfully.<div dir="auto"><br></div>
<div dir="auto">Regards</div>
<div dir="auto"><br></div>
<div dir="auto">Moataz</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, Jul 14, 2022, 4:21 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4612918</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<span>-</span>——</div>
<div dir="ltr">Ziena Saeed : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Moataz,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>Please note that we have sent the gift card in order (6155394456) which must have been received on the email (<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>), we also ask you to check your spam\ junk emails if you couldn't find in your inbox.</div>
<div dir="ltr">​<br>
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<div dir="ltr">In case it has been received yet, we kindly ask you to contact us again to assist you further<br><br>We are looking forward to hear from you soon. Thank you for your help!<br><br>Your Friends,<br>The Support Team.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4612918