Subject: New Reply Received - Re: You haven't collected order number 6154672888
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 11 Jul 2022 08:39:21 +0000

Hi Reenad Alosaimi,  The customer has responded to the ticket.  Re: You haven't collected order number 6154672888  Ticket comment <div>What a pathetic customer care experience i am here in Khurais Road branch for collection and no one is available and even no one is answering……….</div>
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<div>On Monday, July 11, 2022, 06:26, Junaid Akhtar &lt;[email-masked]&gt; wrote:</div>
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Dear Support Team,<div><br></div>
<div>I understand but you should also understand my issue as today i have to travel out of country and i have order this product to use during my travel but due to this unforeseen issue i also have to suffer and let me raise one more thing about the staff of the Khurais road branch. There was no one to support and only 1 cashier person was available. He check the room and said your shipment not available for collection.</div>
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<div>I said how come not available as i receive the message on Friday morning that it’s ready for collection. This is not a good experience for me to shop with centre point as i have waste my time and resources due to your mismanagement. Already too much time wasted and still you’re asking me to allow you more time !!!!!!!</div>
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<div>This is totally unacceptable and i will also raise this issue at government organization for this delay and mismanagement and lodge complaint against centrepoint store.</div>
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<div>BR,</div>
<div>Junaid Akhtar</div>
<div>0558078381</div>
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<div style="font-size:15px;color:#715FFA;padding-top:15px;margin-top:0" class="yiv5152211122yahoo-quoted-begin">On Monday, July 11, 2022, 04:08, Centrepoint &lt;[email-masked]&gt; wrote:</div>
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<div id="yiv5152211122yqtfd60934" class="yiv5152211122yqt5048753653">​Hi Junaid Akhtar,</div>
<br><br>Thank you for your patience.<br><br>We are really sorry for the inconvenience caused to you. However, this is not typical of the experience we offer.<br><br>We’re on it - and we’ll do our best to sort this out quickly.<br><br>Please allow us some time to work and get this issue fixed for you. We would really appreciate your patience and understanding here.<br><br>Please feel free to get in touch if you need further assistance.<br><br>Your friends,<br>The Support Team</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4605675