Subject: Note Added - [#4564526] Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 04 Jul 2022 07:32:11 +0000

Hi ,    Harun Rashid added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4564526    Subject:  Returns   Requester: Snoo Ali    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi <a id="OWAAM618AE3C2E2194A149D33682C4DFE037E" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Centrepoint</span></a>
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<div class="MsoNormal">Yesterday our delivery already customer return replace has been done at Taif area and resolve the below issue.</div>
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<div class="MsoNormal">Regards</div>
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<div class="MsoNormal">Harun</div>
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<div>From: Harun Rashid <br>
<b>Sent:</b> Sunday, July 3, 2022 7:49 AM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; ccbackoffice &lt;[email-masked]&gt;; BabyShop Support Team &lt;[email-masked]&gt;; Navaz Nt &lt;[email-masked]&gt;; Shambhu Paswan &lt;[email-masked]&gt;; BS
 Cod Jeddah &lt;[email-masked]&gt;; Ankkur Gupta &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4564526] - Returns</div>
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<div class="MsoNormal">Hi <a id="OWAAMEC170309C6FD40F99D02856BB6DE93BC" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Centrepoint</span></a>
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<div class="MsoNormal">Please check the below order status customer wants to damage return replace we are arranging to team on today 03.07.2022.Once return replace done will confirm.</div>
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<div class="MsoNormal"><img width="773" height="56" style="width:8.052in;height:.5833in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM1NjE0MDkxNywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9._xX64Elo4eBZqkh0JWg5Tu2Djg9QJ0PYN-C9dP4iGkk" data-id="2043356140917"></div>
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<div class="MsoNormal"><img width="602" height="389" style="width:6.2708in;height:4.052in" id="Picture_x0020_4" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM1NjE0MDkxOSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.XUq-M2_WaMmr1uTifE_huhaPdOSXLzDSc420WYv0XFk" data-id="2043356140919" alt="Table

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<div class="MsoNormal">Regards</div>
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<div class="MsoNormal">Harun</div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, June 30, 2022 9:52 PM<br>
<b>To:</b> Harun Rashid &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bsj Nf &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4564526] - Returns</div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement:  WWD DAMAGED ITEM<br>
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Order Date :  Jun 18, 2022<br>
Order ID:  6150274611<br>
Tracking ID:  19012136150274611<br>
Item ID: 158119986 <br>
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Assistance Required: Damaged Item Recieved<br>
Issue Description: Customer emailed us informing that he/she received the item on 23/10/19 but the item which they recieved is damaged, customer also provided us the picture of damaged item. <br>
Now customer is asking for return and refund/ exchnage the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not.<br>
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Regards,.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Reenad</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">تشغيل الخميس, 30 يونيو في 10:47 م
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; كتب:
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<span lang="AR-SA" style="font-size:10.5pt">شكرًا لك على تواصلك معنا ومنحنا الفرصة لخدمتك.</span><span lang="AR-SA" style="font-size:10.5pt"></span>
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<span lang="AR-SA" style="font-size:10.5pt">نعتذر بصدق عن أي إزعاج ، لقد أرسلنا استفسارك إلى الفريق المعني وسيتواصل معك أحد زملائنا في أسرع وقت ممكن لمساعدتك في حل هذه المشكلة.</span><span lang="AR-SA" style="font-size:10.5pt"></span>
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<span lang="AR-SA" style="font-size:10.5pt">نحن نقدر صبرك.</span><span lang="AR-SA" style="font-size:10.5pt"></span>
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<span lang="AR-SA" style="font-size:10.5pt">أصدقائك ،</span><span lang="AR-SA" style="font-size:10.5pt"></span>
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<span lang="AR-SA" style="font-size:10.5pt">فريق الدعم</span><span dir="LTR" style="font-size:10.5pt"></span>
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