Subject: Ticket Assigned - Conversation with sardar irfanullah
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sat, 25 Jun 2022 11:08:46 +0000

Hi Reenad Alosaimi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sardar irfanullah sardar irfanullah                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  sardar irfanullah Bot:  Hi Sardar Irfanullah ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6149623120 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0541467090            11:07 PM, 20th Jun                   Nihal                   Hello, my name is Nihal, thanks for contacting us, how may I help you?           11:08 PM, 20th Jun                     sardar irfanullah                    My Oder is not yet delivered           11:08 PM, 20th Jun                     sardar irfanullah                    Order number 6149623120           11:08 PM, 20th Jun                   Nihal                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:08 PM, 20th Jun                   Nihal                   We sincerely apologize for any inconvenience caused,    We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           11:09 PM, 20th Jun                   Nihal                   Is there anything else I can help you with?           11:09 PM, 20th Jun                     sardar irfanullah                    I believe you should tell the status of my order           11:10 PM, 20th Jun                   Nihal                   it's still not delivered in the store for collection.           11:10 PM, 20th Jun                     sardar irfanullah                    I’m just asking the status it not a difficult task from a customer team           11:10 PM, 20th Jun                   Nihal                   Is there anything else I can help you with?           11:11 PM, 20th Jun                     sardar irfanullah                    I know it’s not yet delivered to the store           11:11 PM, 20th Jun                     sardar irfanullah                    I want to know the current status           11:11 PM, 20th Jun                     sardar irfanullah                    At least it has been dispatched?           11:11 PM, 20th Jun                   Nihal                   not yet, but we have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           11:12 PM, 20th Jun                   Nihal                   Is there anything else I can help you with?           11:12 PM, 20th Jun                     sardar irfanullah                    Ok           11:12 PM, 20th Jun                     sardar irfanullah                    Thanks           11:12 PM, 20th Jun                   Nihal                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:13 PM, 20th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4523736