Subject: New Reply Received - Shukran
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 23 Jun 2022 19:51:33 +0000

Hi Reenad Alosaimi,  The customer has responded to the ticket.  Shukran  Ticket comment <div>Hello 
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<div>Kindly still facing issues as showing in attached picture </div>
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<div><img alt="image0.jpeg" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM1Mjc0NDQyOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.vgSxU2hgXUST5GZqxefiVgU0SLnfm23UT9e4xn74JYQ" data-id="2043352744428"></div>
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<div><span style="-webkit-tap-highlight-color: rgba(0, 0, 0, 0)">BR</span></div>
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<span style="-webkit-tap-highlight-color: rgba(0, 0, 0, 0)">Abdulaziz <br>
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<div dir="ltr">Sent from my iPhone</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 23 Jun 2022, at 8:59 PM, Max &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr" style="margin-bottom: 0.0001pt; line-height: normal">Hi Abdulaziz.</div>
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<div style="margin-bottom: 0.0001pt; line-height: normal"><span style='font-size: 10.5pt; font-family: "Segoe UI", sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; color: rgb(51, 51, 51)'>Thank you for
 getting in touch with us.</span></div>
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<span style='font-size: 10.5pt; font-family: "Segoe UI", sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; color: rgb(51, 51, 51)' dir="ltr">​</span><br>
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<div style="margin-bottom: 0.0001pt; line-height: normal"><span dir="ltr" style='font-size: 10.5pt; font-family: "Segoe UI", sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; color: rgb(51, 51, 51)'>Please
 note that the Shukran card linked to your account has been canceled and you can link your own card again</span></div>
<div style="margin-bottom: 0.0001pt; line-height: normal"><span style='font-size: 10.5pt; font-family: "Segoe UI", sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; color: rgb(51, 51, 51)'> </span></div>
<div style="margin-bottom: 0.0001pt; line-height: normal"><span style='font-size: 10.5pt; font-family: "Segoe UI", sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; color: rgb(51, 51, 51)'>We are giving
 you 5 days from the order date to link your account. Once you link your account within the 5 days of purchase, your points will be automatically credited into your Shukran account. You can only earn the points on your last purchase.</span></div>
<div style="margin-bottom: 0.0001pt; line-height: normal"><span style='font-size: 10.5pt; font-family: "Segoe UI", sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; color: rgb(51, 51, 51)'> </span></div>
<div style="margin-bottom: 0.0001pt; line-height: normal"><span style='font-size: 10.5pt; font-family: "Segoe UI", sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; color: rgb(51, 51, 51)'>To link your Shukran
 card, please follow the below steps:</span></div>
<div style="margin-bottom: 0.0001pt; line-height: normal"><span style='font-size: 10.5pt; font-family: "Segoe UI", sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; color: rgb(51, 51, 51)'> </span></div>
<div style="margin-bottom: 0.0001pt; line-height: normal"><span style='font-size: 10.5pt; font-family: "Segoe UI", sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; color: rgb(51, 51, 51)'>1- Log in your
 account.</span></div>
<div style="margin-bottom: 0.0001pt; line-height: normal"><span style='font-size: 10.5pt; font-family: "Segoe UI", sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; color: rgb(51, 51, 51)'>2- Go to My account
 &gt; Shukran &gt; Link your account here.</span></div>
<div style="margin-bottom: 0.0001pt; line-height: normal"><span style='font-size: 10.5pt; font-family: "Segoe UI", sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; color: rgb(51, 51, 51)'>3- Follow the
 provided steps on the webpage</span></div>
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<span style='font-size: 10.5pt; font-family: "Segoe UI", sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; color: rgb(51, 51, 51)'> </span><span style='font-size: 10.5pt; font-family: "Segoe UI", sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; color: rgb(51, 51, 51)' dir="ltr"> <br>
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<div style="margin-bottom: 0.0001pt; line-height: normal"><span style='font-size: 10.5pt; font-family: "Segoe UI", sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; color: rgb(51, 51, 51)'>Feel free to get
 in touch with us for further assistance.</span></div>
<div style="margin-bottom: 0.0001pt; line-height: normal"><span style='font-size: 10.5pt; font-family: "Segoe UI", sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; color: rgb(51, 51, 51)'> </span></div>
<div style="margin-bottom: 0.0001pt; line-height: normal">
<div><span style='font-size: 10.5pt; font-family: "Segoe UI", sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; color: rgb(51, 51, 51)'>Your friends,</span></div>
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<span style='font-size: 10.5pt; font-family: "Segoe UI", sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; color: rgb(51, 51, 51)'>The </span><span style='font-size: 10.5pt; font-family: "Segoe UI", sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; color: rgb(51, 51, 51)'>S</span><span style='font-size: 10.5pt; font-family: "Segoe UI", sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; color: rgb(51, 51, 51)'>upport
 Team</span> </div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4535906