Subject: Ticket Assigned - late click&collect
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 23 Jun 2022 11:19:07 +0000

Hi Reenad Alosaimi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  late click&collect hello                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6149474100 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0502025892            03:11 PM, 23rd Jun                     hello                  
   It have been 10 days since i placed order           03:11 PM, 23rd Jun                   Modhi                   Hi ,Good Evening, Thank you for contacting us. My name is Modhi , I will be happy to assist you.           03:12 PM, 23rd Jun                     hello                    6149474100           03:12 PM, 23rd Jun                     hello                    Please check what happened           03:12 PM, 23rd Jun                   Modhi                   Thank you for sharing the order details. Please allow me a moment to check this for you.           03:12 PM, 23rd Jun                     hello                    Why still it is not ready for collection           03:12 PM, 23rd Jun                     hello                    And how long it will take           03:13 PM, 23rd Jun                   Reenad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           03:16 PM, 23rd Jun                   Reenad          
          We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           03:16 PM, 23rd Jun                     hello                    Yes please thank u           03:17 PM, 23rd Jun                   Reenad                   Is there anything else i can assist you with?           03:17 PM, 23rd Jun                     hello                    No           03:17 PM, 23rd Jun                   Reenad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:18 PM, 23rd Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4534292