Subject: New Reply Received - Re: Your refund is on its way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 21 Jun 2022 05:35:47 +0000

Hi Reenad Alosaimi,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div dir="auto">In this case..its considered cancelled.<div dir="auto">I am cancelling my order from the time you failed to deliver the product.</div>
<div dir="auto">Thank you!</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 13 Jun 2022, 11:24 am Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div>
<div><font color="#333333" dir="ltr">Hello Siyang ,</font></div>
<div><font color="#333333"><br></font></div>
<div><font color="#333333">Thank you for contacting us,</font></div>
<div><font color="#333333"><br></font></div>
<div><font color="#333333" dir="ltr"> We apologize for the inconvenience caused</font></div>
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<div><font color="#333333" dir="ltr">We would like to inform you that the order No. () has been returned to our warehouse due to the inability to deliver the order within the specified time.<br>We know that you expect the highest levels of service from our company, and we are very sorry for our failure to comply with the basic standards and for the delay we caused in delivering the order.<br>We also assure you that a request has been submitted to the competent authorities not to repeat this experiment in the future.</font></div>
<div><font color="#333333"><br></font></div>
<div><font color="#333333">Feel free to contact us if you need further assistance.</font></div>
<div><font color="#333333"><br></font></div>
<div><font color="#333333">Your friends,</font></div>
<div><font color="#333333">Support Team</font></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4489915