Subject: Note Added - [#4444931] طلب ارجاع فستان
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 17 Jun 2022 05:42:48 +0000

Hi ,    Abhishek Sailani added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4444931    Subject:  طلب ارجاع فستان    Requester: KHALID ALHAMYAN    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;mso-fareast-language:EN-US'>Dear
<a id="OWAAMD21E02A3C06743A1AA0132528AC1A123" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Tahoma",sans-serif;text-decoration:none'>@Shaista Khan khilji</span></a>,
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;mso-fareast-language:EN-US'>Request you kindly check with warehouse team if this product is floral or animal print. As updated by the team sample received and image shown on
 website are same. </span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;mso-fareast-language:EN-US'>Would appreciate your early revert on this.
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;mso-fareast-language:EN-US'><a href="https://www.splashfashions.com/ae/en/Women/Clothing/Dresses/SPLASH-2Xtremz-Animal-Print-A-line-Maxi-Dress-with-3-4-Sleeves-and-Tie-Up-Detailing/p/163975012" rel="noreferrer">https://www.splashfashions.com/ae/en/Women/Clothing/Dresses/SPLASH-2Xtremz-Animal-Print-A-line-Maxi-Dress-with-3-4-Sleeves-and-Tie-Up-Detailing/p/163975012</a></span></div>
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<img width="645" height="380" style="width:6.7222in;height:3.9583in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM1MDI2MDMzOSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.S8OZFpb45t-GR9vpsNtXUGSTUJIcIpRFPJC7YP0ndgM" data-id="2043350260339"><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;mso-fareast-language:EN-US'></span>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;mso-fareast-language:EN-US'>Abhishek Sailani</span></div>
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<div>From:<span lang="EN-US"> Varun Sharma &lt;[email-masked]&gt;
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<b>Sent:</b> Thursday, 16 June 2022 7:56 PM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;; Rakhshan Nadeem &lt;[email-masked]&gt;; Abhishek Sailani &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4444931] - طلب ارجاع فستان</span>
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<div class="MsoNormal"><span lang="EN-US"><a id="OWAAM950D4F70914E4607A919BD52DE033BE6" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Abhishek Sailani</span></a>- please advice</span></div>
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<div class="MsoNormal"><span lang="EN-US">Varun</span></div>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, June 16, 2022 2:42 PM<br>
<b>To:</b> Varun Sharma &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Rakhshan Nadeem &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Abhishek Sailani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4444931] - طلب ارجاع فستان</span>
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<b><i><span lang="EN-US" style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system;color:black">Dear Varun,</span><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system;color:black">With reference to the order number: 6145649554<br>
Item: 163975012 - - 2Xtremz Animal Print A-line Maxi Dress with 3/4 Sleeves and Tie-Up Detailing</span><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system;color:black">Kindly advise if any update on this from Nadeem of Abhishek regarding this wrong item inquiry.</span><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system;color:black">Thank you for your help!</span><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system;color:black">Regards,</span><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system;color:black">Apoorv</span><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">تشغيل الأثنين, 13 يونيو في 12:45 م
<span class="separator">, Varun Sharma &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; كتب:
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<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Rakhshan Nadeem</span></a> and
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<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Abhishek Sailani</span></a> to check and close this.</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">From: Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Saturday, June 11, 2022 12:17 PM<br>
<b>To:</b> Varun Sharma &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4444931] - طلب ارجاع فستان</span></div>
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<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system;color:black">Hi Varun,</span><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">
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<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system;color:black">Hope you are doing well.</span><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">
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<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system;color:black">With reference to the order number: 6145649554</span><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">
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<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system;color:black">Item: 163975012 - - 2Xtremz Animal Print A-line Maxi Dress with 3/4 Sleeves and Tie-Up Detailing</span><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">
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<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system;color:black">Customer is reporting that they have ordered this product for the third time and they keep receiving a wrong item. Customer has shared this following image,
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<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system;color:black">Customer has already returned the item at this time for a refund to the store however, please assist to get this looked into and if item is incorrectly updated
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<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system;color:black">Thank you for your help!</span><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">
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<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system;color:black">Regards,</span><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">
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<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system;color:black">Apoorv</span><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">
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1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043350260342'>Image.jpeg</a>