Subject: Note Added - [#4426182] Product information
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 16 Jun 2022 12:41:48 +0000

Hi ,    Mohamed Nagy added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4426182    Subject:  Product information   Requester: Al_braa_23    Note Content:   <div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">case is MOC now, if customer replied we already did a voucher for the item price diff, the screen shots for payment shared by the customer does not represent any sort of payment to our end and it can be an old one before the actual order date, advise the customer if she accepted the voucher and used it the item will not be returned, else communicate with content team to cancel the voucher then raise return, and if she exceeded the 14 days no return will happen as per the SOP</div></div>