Subject: Note Added - [#4503651] شكوى
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 16 Jun 2022 07:31:05 +0000

Hi ,    Nusaybah Alzuman added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4503651    Subject:  شكوى   Requester: Meme1420aa.hh    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi Team,</div>
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<div class="MsoNormal">Order received on 12 June 2022 in Sahla, but customer confirmed not receiving the order.</div>
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<div class="MsoNormal">Please check the order physically in your store or not.</div>
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<div class="MsoNormal">If yes, call customer and handover the order ASAP.</div>
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<div class="MsoNormal">Order number: 6147769043</div>
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<div class="MsoNormal">Note: order should not be updated until customer picked up.</div>
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<div class="MsoNormal"><img width="767" height="87" style="width:7.9861in;height:.9027in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM0OTg4NjExNSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.BFTbVfM9bHDkE21S7ajN2zHLoi3xW1n10z6rZyLONWI" data-id="2043349886115"></div>
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<div class="MsoNormal">Thanks </div>
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<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Thursday, June 16, 2022 9:12 AM<br>
<b>To:</b> Qazi Mohammed &lt;[email-masked]&gt;; Nusaybah Alzuman &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4503651] - <span lang="AR-SA" dir="RTL">شكوى</span>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please take a look at ticket
<a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4503651" rel="noreferrer">#4503651</a>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement: Need POD<br>
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Order Date :  Jun 5, 2022<br>
Order ID:  6147769043<br>
Tracking ID: 614776904322999991<br>
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Assistance Required: Need Urgent POD<br>
Issue Description: The order was shipped from our side on Jun 5, 2022  and as per shipa website the order delivered to customer on ​6/12/22 <br>
But customer claiming that she has not received the order,Kindly check and share with us the POD and customer ID.<br>
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Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Reenad</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Thu, 16 Jun at 10:08 AM
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span lang="AR-SA" style="font-size:10.5pt">مرحبا اماني،</span><span dir="LTR"></span>
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<span lang="AR-SA" style="font-size:10.5pt">شكرًا لك على تواصلك معنا ومنحنا الفرصة لخدمتك.</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">نعتذر بصدق عن أي إزعاج ، لقد أرسلنا استفسارك إلى الفريق المعني وسيتواصل معك أحد زملائنا في أسرع وقت ممكن لمساعدتك في حل هذه المشكلة.</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">نطلب منك السماح لنا ببعض الوقت حتى نتمكن من العمل على ذلك والقيام بالمطلوب.</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">نحن نقدر صبرك.</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">أصدقائك ،</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">فريق الدعم</span>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">4503651:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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