Subject: Note Added - [#4482635] Article Feedback - When will you pick up the products I want to return?
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 16 Jun 2022 06:35:53 +0000

Hi ,    Marniel Baul added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4482635    Subject:  Article Feedback - When will you pick up the products I want to return?   Requester: Rhainnegervacio    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear,</div>
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<div class="MsoNormal">Please note the given AWB is for collection from customer to Landmark. Please clarify your instruction.</div>
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<div class="MsoNormal">Booking got cancelled with reason: no answer. Please assist to check and advise further. Thanks.</div>
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<table class="MsoNormalTable" border="0" cellspacing="1" cellpadding="0" width="100%" style="width:100.0%">
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<div class="MsoNormal"><b>Origin</b></div>
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<div class="MsoNormal">RUH</div>
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<div class="MsoNormal"><b>Loc.</b></div>
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<td style="padding:.75pt .75pt .75pt .75pt">
<div class="MsoNormal">RUH</div>
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<div class="MsoNormal"><b>HAWB</b></div>
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<div class="MsoNormal">47518283702</div>
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<div class="MsoNormal"><b>Dest.</b></div>
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<td style="padding:.75pt .75pt .75pt .75pt">
<div class="MsoNormal">RUH</div>
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<td style="padding:.75pt .75pt .75pt .75pt">
<div class="MsoNormal"><b>Loc.</b></div>
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<td style="padding:.75pt .75pt .75pt .75pt">
<div class="MsoNormal">RUH</div>
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<div class="MsoNormal"><b>Grp</b></div>
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<div class="MsoNormal">DOM</div>
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<td style="padding:.75pt .75pt .75pt .75pt"></td>
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<div class="MsoNormal"><b>Type</b></div>
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<td style="padding:.75pt .75pt .75pt .75pt">
<div class="MsoNormal">RTC    <span style="color:#3366CC">Transit Time Details </span>
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<td colspan="3" style="padding:.5pt .5pt .5pt .5pt">
<div class="MsoNormal" align="center" style="text-align:center">
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<div class="MsoNormal"><strong><span style='font-family:"Calibri",sans-serif'>Shipper</span></strong></div>
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<div class="MsoNormal">REIN GERVACIO</div>
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<td style="padding:.5pt .5pt .5pt .5pt">
<div class="MsoNormal">Number</div>
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<div class="MsoNormal">132127</div>
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<div class="MsoNormal">Sent By</div>
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<td style="padding:.5pt .5pt .5pt .5pt">
<div class="MsoNormal">REIN GERVACIO</div>
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<div class="MsoNormal">Reference</div>
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<div class="MsoNormal">162825641</div>
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<div class="MsoNormal">Reference2</div>
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<div class="MsoNormal">Address</div>
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<div class="MsoNormal">MC NEW COMPLEX BUILDING 5 FLAT 4 - King Abdullaziz Medical City, Ar Rimayah</div>
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<div class="MsoNormal">City</div>
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<div class="MsoNormal">Riyadh</div>
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<div class="MsoNormal">State</div>
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<div class="MsoNormal"> Zip </div>
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<div class="MsoNormal">Country</div>
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<div class="MsoNormal"><a href="https://www.aramex.net/../apps/directory/directorycountry.aspx?Tab=Events&amp;E=RUH&amp;countrycode=SA" rel="noreferrer">Saudi Arabia</a></div>
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<div class="MsoNormal">Telephone</div>
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<div class="MsoNormal">966541361714</div>
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<div class="MsoNormal">Telephone2</div>
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<div class="MsoNormal">Mobile</div>
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<div class="MsoNormal">966541361714</div>
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<div class="MsoNormal">Email</div>
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<div class="MsoNormal">[email-masked]</div>
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<div class="MsoNormal">Team</div>
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<td style="padding:.5pt .5pt .5pt .5pt">
<div class="MsoNormal">600451</div>
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<div class="MsoNormal"><strong><span style='font-family:"Calibri",sans-serif'>Consignee</span></strong></div>
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<div class="MsoNormal">LANDMARK</div>
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<div class="MsoNormal">Number</div>
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<td style="padding:.5pt .5pt .5pt .5pt">
<div class="MsoNormal">132127</div>
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<div class="MsoNormal">Attention</div>
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<div class="MsoNormal">LANDMARK</div>
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<td style="padding:.5pt .5pt .5pt .5pt">
<div class="MsoNormal">Reference</div>
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<td style="padding:.5pt .5pt .5pt .5pt" id="lblConsigneeReference"></td>
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<div class="MsoNormal">Reference2</div>
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<td style="padding:.5pt .5pt .5pt .5pt">
<div class="MsoNormal">Address</div>
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<div class="MsoNormal">Landmark Riyadh warehouse - Riyadh warehouse</div>
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<div class="MsoNormal">City <img width="12" height="12" style="width:.125in;height:.125in" id="Picture_x0020_3" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM0OTg3MDIwOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.ejXGvwAy7fvLtqqf6-dIhVgoU3zPyuCRWLds4BYpZOE" data-id="2043349870208" alt="https://www.aramex.net/infoaxs/info1.png">
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<td style="padding:.5pt .5pt .5pt .5pt">
<div class="MsoNormal">Riyadh</div>
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<div class="MsoNormal">State</div>
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<td style="padding:.5pt .5pt .5pt .5pt">
<div class="MsoNormal"> Zip <img width="12" height="12" style="width:.125in;height:.125in" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM0OTg3MDIwOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.ejXGvwAy7fvLtqqf6-dIhVgoU3zPyuCRWLds4BYpZOE" data-id="2043349870208" alt="https://www.aramex.net/infoaxs/info1.png">  </div>
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<td style="padding:.5pt .5pt .5pt .5pt">
<div class="MsoNormal">Country</div>
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</td>
<td style="padding:.5pt .5pt .5pt .5pt">
<div class="MsoNormal">
<a href="https://www.aramex.net/../apps/directory/directorycountry.aspx?Tab=Events&amp;E=RUH&amp;countrycode=SA" rel="noreferrer">Saudi Arabia</a>
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<td style="padding:.5pt .5pt .5pt .5pt">
<div class="MsoNormal">Telephone</div>
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<td style="padding:.5pt .5pt .5pt .5pt">
<div class="MsoNormal">
<a title="Open address details" rel="noreferrer">966112049555</a>
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<td style="padding:.5pt .5pt .5pt .5pt">
<div class="MsoNormal">Telephone2</div>
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<td style="padding:.5pt .5pt .5pt .5pt"></td>
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<td style="padding:.5pt .5pt .5pt .5pt">
<div class="MsoNormal">Mobile</div>
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<div></div>
</td>
<td style="padding:.5pt .5pt .5pt .5pt">
<div class="MsoNormal">966112049555</div>
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<td style="padding:.5pt .5pt .5pt .5pt">
<div class="MsoNormal">Email</div>
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<td style="padding:.5pt .5pt .5pt .5pt">
<div class="MsoNormal">[email-masked]</div>
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</tbody>
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<span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'> </span><span style='font-family:"Trebuchet MS",sans-serif;color:black'></span>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Thanks and Regards,</span></div>
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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Marneil Anne Baul-Sabocojan</span></b></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Customer Success Executive</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Times New Roman",serif'> </span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:red'>Aramex
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Direct Line: 97146076421</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Direct Line: 966115121821</span></div>
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<span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Email:
</span><span style='font-size:10.0pt;font-family:"Arial",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Trebuchet MS",sans-serif;color:#0563C1'>[email-masked]</span></a></span>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:red'>aramex.com</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif'><img width="83" height="14" style="width:.868in;height:.1458in" id="Picture_x0020_7" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM0OTg3MDIxMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.n2Q1tz0Sk2HDVJNBp3QlG0DdImFL9dTeFiI9W2cabGo" data-id="2043349870210" alt="A picture containing vector graphics

Description generated with very high confidence"></span></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Landmark Group &lt;[email-masked]&gt;
<br>
<b>Sent:</b> Wednesday, June 15, 2022 10:42 AM<br>
<b>To:</b> ALL RUH OPS - Landmark &lt;[email-masked]&gt;; Marniel Baul &lt;[email-masked]&gt;; Ahmad Alawneh &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]<br>
<b>Subject:</b> Fwd: [#4482635] - Article Feedback - When will you pick up the products I want to return?</div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Dear Sirs,<br>
AWB: 47518283702<br>
<br>
The above shipment has not been delivered to the recipient yet. Please see the updated Address &amp; Phone number of the customer below:<br>
New Address:<br>
MC new complex building 5 flat 4<br>
King Abdulaziz Medical City<br>
Riyadh, KSA<br>
New Phone Number:<br>
-<br>
Kindly arrange delivery of this shipment on a priority<br>
Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Reenad</span></div>
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<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
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<span style="font-size:10.5pt;font-family:-apple-system">On Sun, 12 Jun at 6:04 PM
<span class="separator">, Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Dear Sirs,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">AWB: 47518283702</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"><br>
The above shipment has not been delivered to the recipient yet. Please see the updated Address &amp; Phone number of the customer below:</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">New Address:</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">MC new complex building 5 flat 4<br>
King Abdulaziz Medical City<br>
Riyadh, KSA</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">New Phone Number:</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">-</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Kindly arrange delivery of this shipment on a priority</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Abdulilah Alhuwairini</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">4482635:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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