Subject: Note Added - [#4500004] Re: 6148891785 لم تقم بعد باستلام طلبك رقم
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 15 Jun 2022 08:50:18 +0000

Hi ,    Nusaybah Alzuman added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4500004    Subject:  Re: 6148891785 لم تقم بعد باستلام طلبك رقم    Requester: خالد    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi <a id="OWAAMCA2A20E485774BB09603F161A16BFC3F" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Manager Jeddah Yasmeen Mall</span></a>
<a id="OWAAM956D9996AD6240A2B951001E8793D064" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Centrepoint Jed Yasmeen Mall</span></a>
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<div class="MsoNormal">Customer confirmed receiving the order.</div>
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<div class="MsoNormal">Please make sure once customer received it, update the status immediately as customer picked up complete.</div>
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<div class="MsoNormal">Thanks </div>
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<div>From: Nusaybah Alzuman <br>
<b>Sent:</b> Wednesday, June 15, 2022 11:20 AM<br>
<b>To:</b> Centrepoint Jed Yasmeen Mall &lt;[email-masked]&gt;; Manager Jeddah Yasmeen Mall &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Qazi Mohammed &lt;[email-masked]&gt;; Vickum Dissanayake &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4500004] - Re: 6148891785 <span lang="AR-SA" dir="RTL">لم تقم بعد باستلام طلبك رقم</span>
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<div class="MsoNormal">Hi <a id="OWAAM96BBB7FB3A3E471BAE075168E4FE40E6" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Manager Jeddah Yasmeen Mall</span></a>
<a id="OWAAM682A0D669C8C48DD86EAE55BF6916CD0" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Centrepoint Jed Yasmeen Mall</span></a>
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<div class="MsoNormal">Please check the order physically in your store or not.</div>
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<div class="MsoNormal">If yes, call customer and handover the order ASAP.</div>
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<div class="MsoNormal">Order number: 6148891785</div>
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<div class="MsoNormal">Thanks </div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, June 15, 2022 11:01 AM<br>
<b>To:</b> Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4500004] - Re: 6148891785 <span lang="AR-SA" dir="RTL">لم تقم بعد باستلام طلبك رقم</span>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>Please take a look at ticket
<a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4500004" rel="noreferrer">#4500004</a> raised by
</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">خالد</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">
</span><span dir="LTR"></span><span dir="LTR"></span><span style='font-size:10.5pt;font-family:"-apple-system",serif'><span dir="LTR"></span><span dir="LTR"></span>(<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>).</span>
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Hi Team, <br>
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Problem Statement: Late C&amp;C<br>
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Order Date : Jun 10, 2022<br>
Order ID:  6148891785<br>
Store code :  Splash21240<br>
Tracking ID: 614889178522999991<br>
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Assistance Required: Need urgent delivery of the order to store. <br>
Issue Description: The order was placed on Jun 10, 2022 but still not ready for pickup.the customer is chasing us for his order.<br>
Please let us know whether the order is yet shipped to store or not. <br>
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Thank you for your help. <br>
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Regards,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Reenad</span></div>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>On Wed, 15 Jun at 11:57 AM
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span lang="AR-SA" style="font-size:10.5pt">مرحبا خالد,<br>
</span><span lang="AR-SA" style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'><br>
</span><span lang="AR-SA" style="font-size:10.5pt">شكرا لتواصلك معنا.</span><span dir="LTR"></span>
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<span lang="AR-SA" style="font-size:10.5pt">ملاحظاتكم مهمة بالنسبة لنا لرفع جودة الخدمة لدينا وشكرا لكم لتزويدنا بإفادتكم.<br>
</span><span lang="AR-SA" style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'><br>
</span><span lang="AR-SA" style="font-size:10.5pt">تقبل كامل اعتذارنا على الازعاج الذي تسببنا به.</span>
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<span lang="AR-SA" style="font-size:10.5pt">لقد تم رفع طلبك للفريق التقني لتحديث حالة الطلب أسرع وقت ممكن.شكرا لتسوقكم وتعاونكم معنا. ونتطلع لخدمتكم لاحقاً.<br>
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لا تتردد في التواصل معنا في حال وجود أي إستفسارات أخرى.<br>
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أصدقائك.<br>
فريق الدعم,</span>
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