Subject: Note Added - [#4499477] a complaint against a delivery partner
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 15 Jun 2022 08:10:20 +0000

Hi ,    Akash Datla added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4499477    Subject:  a complaint against a delivery partner   Requester: Ab Ab    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear Karim,</div>
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<div class="MsoNormal">Please find attached watsapp chat . Driver messaged customer for location at 3:45 pm and customer replied driver at 6:14 pm , By that time driver felt from that location and return back to warehouse . Driver informed customer that he will
 collect the order tomorrow . Driver didn’t sent any inappropriate photos to customer .
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<div class="MsoNormal">Akash Datla</div>
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<div>From: Landmark Group &lt;[email-masked]&gt;
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<b>Sent:</b> Wednesday, June 15, 2022 8:03 AM<br>
<b>To:</b> Bm olmriyadh &lt;[email-masked]&gt;; Akash Datla <a href="mailto:[email-masked]" rel="noreferrer">
[email-masked]</a><br>
<b>Cc:</b> Escalations Dxbteam <a href="mailto:[email-masked]" rel="noreferrer">
[email-masked]</a><br>
<b>Subject:</b> Fwd: [#4499477] - a complaint against a delivery partner</div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team, <br>
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Problem Statement: a complaint against a delivery partner<br>
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Order Date : Jun 9, 2022<br>
Order ID: 6148615595</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Tracking ID: RP0614220003904</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">ticket: 4498325</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">number against a delivery partner: 966581684651<br>
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Assistance Required: complaint against a delivery partner<br>
Issue Description: Please check this LMG delivery partner, as he has sent inappropriate photos to the client and you can check with ticket number 4498325<br>
We hope to check it out as soon as possible and solve the problem<br>
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Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">ST team.</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">تشغيل الأربعاء, 15 يونيو في 8:54 ص
<span class="separator">, Ab Ab &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; كتب:
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<span lang="AR-SA" style="font-size:10.5pt">مرحبا البندري،</span><span dir="LTR"></span>
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<span lang="AR-SA" style="font-size:10.5pt">شكرا لك على صبرك.</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">تقبل كامل اعتذارنا على الازعاج الذي تسببنا به.</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">يرجى العلم بأنه قد تم رفع طلب حضرتك للجهات المعنية و سيتم اتخاذ الإجراء اللازم بأسرع وقت ممكن و لضمان عدم تكرار هذا الخطأ مستقبلا. ويرجى قبول كامل اعتذارنا عن ما صدر من مندوب الارجاع </span>
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<span lang="AR-SA" style="font-size:10.5pt">كما نود إعلامك بخصوص الطلب 6148615595 نود أن نعلمك أنه قد تم إنشاء طلب إرجاع جديد نيابة عنك ، يرجى التأكد من أن شريك البريد السريع لدينا سيتصل بك في أقرب وقت لترتيب عملية الاستلام.</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">كما يمكنكم تتبع طلب الارجاع عبر موقع لاند مارك (<a href="https://bit.ly/3Eu727t" rel="noreferrer"><span lang="EN-US" dir="LTR" style="font-family:-apple-system">https://bit.ly/3Eu727t</span></a><span dir="RTL"></span><span dir="RTL"></span><span dir="RTL"></span><span dir="RTL"></span>)
 من خلال رقم التتبع (</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system">RP0615220002347</span><span dir="RTL"></span><span dir="RTL"></span><span lang="AR-SA" style="font-size:10.5pt"><span dir="RTL"></span><span dir="RTL"></span>).</span>
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<span lang="AR-SA" style="font-size:10.5pt">لا تتردد في إعادة فتح هذه التذكرة أو فتح بطاقة جديدة إذا كنت بحاجة إلى مزيد من المساعدة</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">شكرا مرة أخرى لتعاونك!</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">أصدقاؤك ،</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">فريق الدعم.</span>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4499477:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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