Subject: Ticket Assigned - Re: We’ve received your return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 09 Jun 2022 12:33:56 +0000

Hi Reenad Alosaimi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request. Hello! 
My below item is already returned to one of your delivery guy. I didn’t get any updated email regarding my refund or confirmation email that you have collected my item. Kindly do let me know the current situation. Thanks!

Best regards,
Faizah Akhtar.+966 59 460 4138

On Sunday, June 5, 2022, 11:57 PM, Centrepoint <[email-masked]> wrote:

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We’ve received your return request.

Hi Faizah Chauhan, thank you for getting in touch with us. Here’s how your return 1002707584 for order 6147562811 will work.Our delivery partner will pick up your return in around 2-5 business days.
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|  Order Details   |
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Item
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Description
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Total Price
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|  STYLI  |
|  Styli Textured Rounded Crossbody Bag with Zip Closure  |
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| Color: Blue |
|  Size: Free Size  |
| Quantity: 1 |

  |  SAR 65  |

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|  Total | SAR 65  |

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1. Box up your return
 
 Please include the invoice, price tags and any warranty information. 
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2. Hand over your return
 
Our delivery partner will pick it up from your doorstep. 
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3. Receive your refund
 
 This will be issued after we receive your products in our warehouse and conduct a quality check. 
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Here's how your refund works:
    
   - If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
   - Refunds to your Credit Card or Debit Card may take 7-14 business days to process.
   - Refunds for any Shukrans, Gift Cards or Return Vouchers you've spent will also be credited to your My Credit balance.
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4474531