Subject: Note Added - [#4458065] update order status
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 06 Jun 2022 13:22:29 +0000

Hi ,    Vishwajeet Singh added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4458065    Subject:  update order status   Requester: Hebah Alsharqawi    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Verdana",sans-serif;color:#1F3864'>Approved….</span></div>
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<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Verdana",sans-serif;color:#1F3864'>Vishwajeet Singh</span></div>
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<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Verdana",sans-serif;color:#1F3864'>Corporate Supply Chain</span></div>
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<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Verdana",sans-serif;color:#1F3864'>Landmark Tower Dubai Marina</span></div>
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<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Verdana",sans-serif;color:#1F3864'>Mobile  :- +971-585429874</span></div>
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<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Verdana",sans-serif;color:#1F3864'>Landline :- +971-45174259</span></div>
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<a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#1F3864">[email-masked]</span></a></span></div>
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<div>From: FarEye Support &lt;[email-masked]&gt; <br>
<b>Sent:</b> Monday, June 6, 2022 4:42 PM<br>
<b>To:</b> [email-masked]<br>
<b>Cc:</b> Vishwajeet Singh &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: Fwd: [#4458065] - update order status</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>Kindly provide your approval , So we can proceed accordingly.</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>To view the status of the ticket, please login to <a href="https://support.getfareye.com/" target="_blank" rel="noreferrer"><span style="background:white">FarEye Support</span></a> Portal and
 visit <a href="https://support.getfareye.com/helpdesk/tickets/306807" rel="noreferrer">https://support.getfareye.com/helpdesk/tickets/306807</a>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thanks &amp; Regards, </span><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'></span>
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<span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>On Mon, 6 Jun at 6:03 PM
<span class="separator">, FarEye Support &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>Greetings from FarEye!<br>
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We would like to inform you that we have received your concern regarding order status update and we are working on the same. We will get back to you as soon as we have an update or need any details to proceed further.</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>To view the status of the ticket, please login to <a href="https://support.getfareye.com/" target="_blank" rel="noreferrer"><span style="background:white">FarEye Support</span></a> Portal and
 visit <a href="https://support.getfareye.com/helpdesk/tickets/306807" rel="noreferrer">https://support.getfareye.com/helpdesk/tickets/306807</a>
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<b><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Thanks and Regards,</span></b><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'></span>
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<strong><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Vaibhav Thathola</span></strong><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'><br>
</span><b><span style='font-size:9.5pt;font-family:"Trebuchet MS",sans-serif;color:black'>Technical Engineer</span></b><b><span style='font-size:9.5pt;font-family:"Trebuchet MS",sans-serif'> |
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<span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>On Mon, 6 Jun at 5:57 PM
<span class="separator">, Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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Problem Statement: update order status <br>
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Order Date :  May 29, 2022<br>
Order ID: 6146587989<br>
Tracking ID: CRDSAL0512955622<br>
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Assistance Required: Mark the order as delivred.<br>
the customer has comfirmed to us that he/ she recieved the order.kindly update the order status, So the customer will be able to create return request and follow up for the same.<br>
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Regards,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Reenad</span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>تشغيل الأثنين, 6 يونيو في 1:39 م
<span class="separator">, Hebah Alsharqawi &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; كتب:
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<span style="font-size:9.0pt;color:#6F7071">هبه</span><span style="font-size:9.0pt;color:#6F7071"></span>
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<span style="color:#3F3F46"><img id="_x0000_i1032" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D9%87.png"></span><span style="color:#3F3F46"></span>
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<b><span style="color:#3F3F46">Bot:
</span></b><span style="color:#3F3F46">مرحبًا ، بك في !<br>
<b>Bot: </b>يرجى إدخال اسمك<br>
<b>Customer: </b>هبه<br>
<b>Bot: </b>مرحبًا ، ماذا تحتاج للمساعدة؟<br>
<b>Customer: </b>تحديث طلبك<br>
<b>Bot: </b>يرجى اختيار موقعك<br>
<b>Customer: </b>المملكة العربية السعودية<br>
<b>Bot: </b>يرجى إدخال رقم الطلب للمتابعة<br>
<b>Customer: </b>6146587989<br>
<b>Bot: </b></span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">حالة الطلب الخاص بك :
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<b><span style="color:#3F3F46"><br>
</span></b><span style="color:#3F3F46">يما يلي مواعيد استلام طلبك:</span>
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<strong><span style='font-family:"Calibri",sans-serif;color:#3F3F46'>الطلب المنزلي:
</span></strong><span style="color:#3F3F46">7 to 9 أيام</span>
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<b><span style="color:#3F3F46"><br>
</span></b><span style="color:#3F3F46">يمكنك تتبع طلبك بسهولة <strong><span style='font-family:"Calibri",sans-serif'>من حسابي &gt; تاريخ الطلبات</span></strong>. يرجى العلم بأن عملية الإرجاع تحتاج إلى وقت أطول خلال التنزيلات.</span>
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<b>Bot: </b>هل تمكنت من حل الاستعلام الخاص بك<br>
<b>Customer: </b>لا<br>
<b>Bot: </b>هل ما زلت تريد التحدث إلى موظف الخدمة؟<br>
<b>Customer: </b>Yes<br>
<b>Bot: </b>رجاءا أدخل بريدك الإلكتروني<br>
<b>Customer: </b><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Bot: </b>الرجاء إدخال رقمك<br>
<b>Customer: </b>0502892264</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">01:34 PM, 06th Jun</span></div>
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<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1031" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/R.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">السلام عليكم هبه،شكرًا على تواصلك معنا و منحنا الفرصة لخدمتك, معك ريناد. كيف يمكنني مساعدتك ؟</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">01:34 PM, 06th Jun</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">هبه</span></div>
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<span style="color:#3F3F46"><img id="_x0000_i1030" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D9%87.png"></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">لو سمحت بدي اعمل طلب إرجاع والطلب عندي حالته قيد التنفيذ وانا استلمته</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">01:35 PM, 06th Jun</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">هبه</span></div>
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<span style="color:#3F3F46"><img id="_x0000_i1029" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D9%87.png"></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">كيف آلية الاىجا</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">01:35 PM, 06th Jun</span></div>
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<span style="color:#3F3F46"><img id="_x0000_i1028" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D9%87.png"></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">كيف آلية الارجاع</span></div>
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<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1027" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/R.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">نعتذر منك سنقوم برفع الطلب لتحديثه</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">01:35 PM, 06th Jun</span></div>
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<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1026" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/R.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">وسنتواصل عبر الايميل
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">01:36 PM, 06th Jun</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">كان من دواعي سروري مساعدتكم. </span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">01:38 PM, 06th Jun</span></div>
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<span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#999999'>View conversation in
<a href="https://web.freshchat.com/a/224106425474082/inbox/open/0/conversation/621579680142156" rel="noreferrer">
<span style="color:#999999;text-decoration:none">Freshchat</span></a></span><span style='font-family:"Helvetica",sans-serif;color:#333333'></span>
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<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>306807:211857</span><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>
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