Subject: Note Added - [#4424473] Conversation with محمد العرلب
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 06 Jun 2022 12:44:24 +0000

Hi ,    FarEye Support added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4424473    Subject:  Conversation with محمد العرلب   Requester: محمد العرلب    Note Content:   <div style="font-family:trebuchet ms, arial, sans-serif; font-size:13px">
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<div dir="ltr">Dear Apoorv,</div>
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<div dir="ltr">​Please let us know if any assistance is required from our end.<br>
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                            Mon, 6 Jun at  6:01 PM
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<div><font color="#000000" dir="ltr">Dear Viabhav,</font></div>
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<div><font color="#000000" dir="ltr">As per time stamp on courier, awb: <a href="https://www.aramex.com/us/en/track/shipment-details?q=c2hpcG1lbnRJZD05NjIwNDc4MTYmcHJvZHVjdEdyb3VwPURPTSZzaGlwbWVudFR5cGU9JnNlYXJjaE1vZGU9Jg%3d%3d-P3yqQDRy%2fsU%3d" rel="noreferrer">https://www.aramex.com/us/en/track/shipment-details?q=c2hpcG1lbnRJZD05NjIwNDc4MTYmcHJvZHVjdEdyb3VwPURPTSZzaGlwbWVudFR5cGU9JnNlYXJjaE1vZGU9Jg%3d%3d-P3yqQDRy%2fsU%3d</a></font></div>
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<div><font color="#000000" dir="ltr">The order is not showing delivered as per tracking, but customer has informed us that they have already received their order. Please advise.</font></div>
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<div><font color="#000000" dir="ltr">Regards,</font></div>
<div><font color="#000000" dir="ltr">Apoorv</font></div>
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                            Mon, 6 Jun at  1:18 PM
                            <span class="separator">,  FarEye Support &lt;[email-masked]&gt;  wrote:
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<div dir="ltr">Dear Apoorv,</div>
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<div dir="ltr">Kindly provide the delivery timestamp as we are unable to retrieve it.</div>
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<div><span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; font-size: 13px"><span style="font-weight: 700"><span style="box-sizing: border-box; color: rgb(0, 0, 0)">Thanks and Regards,</span></span></span></div>
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                            Sun, 5 Jun at  8:02 PM
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<div dir="ltr">Dear Vishwajeet/Nisha,</div>
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<div dir="ltr">​Kindly provide your approval for the status update request so that we may proceed further.<br>
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                            Sun, 5 Jun at  5:11 PM
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<div dir="ltr">Dear Apoorv,</div>
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<div dir="ltr">Greetings from FarEye!<br><br>We would like to inform you that we have received your concern regarding order status update and we are working on the same. We will get back to you as soon as we have an update or need any details to proceed further.<br>
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