Subject: Note Added - [#4439712] Conversation with shehzad
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 05 Jun 2022 12:30:24 +0000

Hi ,    Marniel Baul added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4439712    Subject:  Conversation with shehzad   Requester: [email-masked]    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear,</div>
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<div class="MsoNormal">Please refer to the ongoing email. </div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Thanks and Regards,</span></div>
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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Marneil Anne Baul-Sabocojan</span></b></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Customer Success Executive</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:red'>Aramex
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Direct Line: 97146076421</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Direct Line: 966115121821</span></div>
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<span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Email:
</span><span style='font-size:10.0pt;font-family:"Arial",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Trebuchet MS",sans-serif;color:#0563C1'>[email-masked]</span></a></span>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:red'>aramex.com</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif'><img width="83" height="14" style="width:.868in;height:.1458in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM0NTg4NTgwMiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.ITDVIkifcSfrnQsSbHmf8BZdywyZ4YwAKgZ0Rjxm6MY" data-id="2043345885802" alt="A picture containing vector graphics

Description generated with very high confidence"></span></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Sunday, June 5, 2022 3:50 PM<br>
<b>To:</b> Marniel Baul &lt;[email-masked]&gt;; ALL RUH OPS - Landmark &lt;[email-masked]&gt;; Ahmad Alawneh &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]<br>
<b>Subject:</b> Fwd: [#4439712] - Conversation with shehzad</div>
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<div class="MsoNormal" style="line-height:12.0pt;background:#FFEB9C"><span style="font-size:10.0pt;color:black">External email: avoid to open links or attachments unless sender is known and content is relevant..</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please take a look at ticket
<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkgroupservice.freshdesk.com%2Fhelpdesk%2Ftickets%2F4439712&amp;data=05%7C01%7CMarniel%40aramex.com%7Ca037fd8df0a24b7b56f508da46e97de3%7C43aa4ce1f1254390a30c5375aae87717%7C1%7C0%7C637900265970706707%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=DYpGQryU0X9xifJFeow8pbDwZCuZtB2vlcgbTs2mj%2BY%3D&amp;reserved=0" rel="noreferrer">
#4439712</a> raised by <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a> (<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>).</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team, <br>
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<strong><span style="font-size:10.5pt;font-family:-apple-system">Friendly reminder</span></strong><span style="font-size:10.5pt;font-family:-apple-system"></span>
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Returns had been collected by the Aramex agent on 17/4/2022 under the AWB: 47506459210, but the customer was still contacted by Aramex to collect, we can see through tracking that the returns were collected, but not delivered to our WH, we need it to be delivered
 so we can process the refund. <br>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">any updates ?</span></div>
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Regards,<br>
The Support Team</span></div>
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</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">4439712:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043345885803'>attachment.eml</a>