Subject: New Reply Received - Request #6146038149
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 02 Jun 2022 16:29:10 +0000

Hi Reenad Alosaimi,  The customer has responded to the ticket.  Request #6146038149  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style="color:#002060">Dear Center point Team,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="color:#002060"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style="color:#002060">Please note that today , I received message to return the Damaged Items , but I have unrespect behavior from your staff mobile # 0536774394 [ He mentioned I am on they way to pick up the shipments and not wait
 5 minutes near my location ] , all details mentioned on attached snapshots.</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="color:#002060"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal">
<span style="color:#002060">Appreciate your kind support to do the needful to avoid such cases in future
</span><span style='font-family:"Segoe UI Emoji",sans-serif;color:#002060'>☹</span><span style="color:#002060"> , as I am paying money and not get this Items as free and by this way you will lose more customers  .</span>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="color:#002060"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal">
<b><u><span style="color:#002060">Note:</span></u></b><span style="color:#002060"> Staff not mentioned the time to pick up the shipments and ask I have 30 orders which not accepted from my side.</span>
</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div class="MsoNormal"><b><span style="font-size:10.0pt;color:#005577;mso-fareast-language:JA">Mustafa Odeh</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="font-size:10.0pt;color:#005577;mso-fareast-language:JA">R3 SPOC</span></div>
<div></div>
<div></div>
<div class="MsoNormal">
<span lang="FR" style="font-size:10.0pt;color:#ED7D31;mso-fareast-language:JA">M:</span><span lang="FR" style="font-size:10.0pt;color:#005577;mso-fareast-language:JA">+966 599359030</span>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><a href="iptpowertech.com" rel="noreferrer"><span style='font-family:"Calibri Light",sans-serif;mso-fareast-language:JA;text-decoration:none'><img width="167" height="45" style="width:1.7395in;height:.4687in" id="Picture_x0020_6" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM0NTIwMzk1NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.f4PlzkAEg22QvMhodR1ou2qgzCcQJI1dfDt6_GuL17w" data-id="2043345203957" alt="cid:[email-masked]"></span></a></div>
<div></div>
<div></div>
</div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal"><b></b></div>
</div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Mustafa Odeh &lt;&gt; <br>
<b>Sent:</b> Tuesday, May 31, 2022 7:04 PM<br>
<b>To:</b> [email-masked]<br>
<b>Cc:</b> [email-masked]<br>
<b>Subject:</b> Request #6146038149</div>
<div></div>
<div></div>

<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Dear Center point Team,</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Today I received shipment with bad condition and I need to compensate and refund my money for both items as below , attached reference photos showing the request and the status once received it</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">
<img width="312" height="643" style="width:3.25in;height:6.6979in" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM0NTIwMzk1OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.3FdRxTUjoXRxqyEpMnfiqQo_J6IOSYszB1d4uVZtJYY" data-id="2043345203959"><span style='font-family:"Arial",sans-serif'></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="AR-SA" dir="RTL"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><b><span style="font-size:10.0pt;color:#005577;mso-fareast-language:JA">Mustafa Odeh</span></b></div>
<div></div>
<div></div>

</blockquote></div>

Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043345203960'>WhatsApp Image 2022-06-02 at 7.11.33 PM.jpeg</a><br />2. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043345203962'>WhatsApp Image 2022-06-02 at 7.11.32 PM.jpeg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4429654