Subject: Note Added - [#4384309] Conversation with محمد
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 01 Jun 2022 11:34:48 +0000

Hi ,    Nusaybah Alzuman added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4384309    Subject:  Conversation with محمد   Requester: محمد    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi <a id="OWAAMB0D8A87FF06342D9A6D734B4083C64DB" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Jagmohan Urmaliya (TCS)</span></a>
<a id="OWAAMEF209A94589E48C8BDE2F9C15A585571" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@LMG OMS</span></a>
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<div class="MsoNormal">Any update on below?</div>
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<div>From: Nusaybah Alzuman <br>
<b>Sent:</b> Sunday, May 29, 2022 5:09 PM<br>
<b>To:</b> Jagmohan Urmaliya (TCS) &lt;[email-masked]&gt;; LMG OMS &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Vickum Dissanayake &lt;[email-masked]&gt;; Qazi Mohammed &lt;[email-masked]&gt;; Babyshop &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4384309] - Conversation with <span lang="AR-SA" dir="RTL">محمد</span>
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<div class="MsoNormal">Hi <a id="OWAAM3EF221735AD64706A211FB0013C496BD" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Jagmohan Urmaliya (TCS)</span></a>
<a id="OWAAMB35AD3617E814FB9985DC08DCE802C45" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@LMG OMS</span></a>
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<div class="MsoNormal">Customer confirmed receiving the order but store team unable to update in Sahla as customer picked up.</div>
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<div class="MsoNormal">Please update below orders as customer picked up.</div>
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<div class="MsoNormal">Order Number: 6144074184</div>
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<div class="MsoNormal">RITM0555062</div>
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<div class="MsoNormal"><img width="791" height="110" style="width:8.243in;height:1.1458in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM0NDYxMzM5OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.ORFTVsEwBGZcMuAjgXibOirm46w_tjy2WNfjmHIlY_0" data-id="2043344613399"></div>
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<div class="MsoNormal">Thanks</div>
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<b>From:</b> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, May 25, 2022 7:29 PM<br>
<b>To:</b> Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4384309] - Conversation with <span lang="AR-SA" dir="RTL">
محمد</span>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
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<strong><span style="font-size:10.5pt;font-family:-apple-system">Reminder:</span></strong><span style="font-size:10.5pt;font-family:-apple-system"><br>
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Problem Statement: Update the order status</span>
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Order Date : 16/05/2022<br>
Order ID: 6144074184<br>
Store code: Centrepoint21034</span></div>
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Kindly update the order status to pickup completed as per the customer request asap<br>
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Regards<br>
The Support Team</span></div>
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<span lang="AR-SA" dir="RTL" style="font-size:10.5pt">تشغيل السبت, 21 مايو في 3:45 م
</span><span dir="LTR"></span><span dir="LTR"></span><span class="separator"><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>, Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
</span></span><span class="separator"><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">كتب</span></span><span dir="LTR"></span><span dir="LTR"></span><span class="separator"><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>:
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Hi Team,<br>
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Problem Statement: Update the order status<br>
Order Date : ​16/05/2022<br>
Order ID: ​6144074184<br>
Store code: Centrepoint21034<br>
Kindly update the order status to pickup completed as per the customer request asap</span></div>
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Regards</span></div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.5pt;font-family:-apple-system">Amirh</span></div>
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<span lang="AR-SA" dir="RTL" style="font-size:10.5pt">تشغيل السبت, 21 مايو في 3:42 م
</span><span dir="LTR"></span><span dir="LTR"></span><span class="separator"><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>, Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
</span></span><span class="separator"><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">كتب</span></span><span dir="LTR"></span><span dir="LTR"></span><span class="separator"><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>:
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<span lang="AR-SA" style="font-size:10.5pt">مرحبا محمد </span><span dir="LTR"></span>
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<span lang="AR-SA" style="font-size:10.5pt">شكراً لك على تواصلك معنا.</span><span lang="AR-SA" style="font-size:10.5pt"></span>
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<span lang="AR-SA" style="font-size:10.5pt">تقبل كامل اعتذارنا عن الإزعاج الذي تسببنا به.</span><span lang="AR-SA" style="font-size:10.5pt"></span>
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<span lang="AR-SA" style="font-size:10.5pt">يرجى العلم بأنه قد تم رفع طلب حضرتك للجهات المعنية و سيتم اتخاذ الإجراء اللازم بأسرع وقت ممكن و لضمان عدم تكرار هذا الخطأ مستقبلا.</span><span lang="AR-SA" style="font-size:10.5pt"></span>
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<span lang="AR-SA" style="font-size:10.5pt">لا تتردد بالاتصال بنا للحصول على مزيد من المساعدة.</span><span lang="AR-SA" style="font-size:10.5pt"></span>
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<span lang="AR-SA" style="font-size:10.5pt">أصدقائك،</span><span lang="AR-SA" style="font-size:10.5pt"></span>
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<span lang="AR-SA" style="font-size:10.5pt">فريق الدعم.</span><span dir="LTR" style="font-size:10.5pt"></span>
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