Subject: New Reply Received - update #
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 01 Jun 2022 10:38:06 +0000

Hi Reenad Alosaimi,  The customer has responded to the ticket.  update #  Ticket comment <div dir="auto">Hello. Did you received my returned package? Thank you</div>
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<div>On Tue, 31 May 2022, 19:57 Splash, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Rhoda,</div>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We sincerely apologize for any inconvenience caused to you.</div>
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<div dir="ltr">We would like to inform you that our courier partner <span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;display:inline!important;float:none'>has now sent the items back to the warehouse</span> due to the inability to deliver the order within the specified time, once the items arrive at our warehouse we will proceed with the refund of the amount that you paid.</div>
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<div dir="ltr">Now, we would request you to order these items again from our website. </div>
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<div>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4409754