Subject: Ticket Assigned - Conversation with nancy abdalah
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Wed, 01 Jun 2022 04:36:17 +0000

Hi Reenad Alosaimi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nancy abdalah nancy abdalah                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  nancy abdalah Bot:  Hi Nancy Abdalah ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card
  - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0596167574            10:21 AM, 31st May                   Shahad                   Hi , Thank you for contacting us. How may I help you?           10:22 AM, 31st May                     nancy abdalah      
               6144883322           10:24 AM, 31st May                   Shahad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           10:25 AM, 31st May                     nancy abdalah                    Hello           10:26 AM, 31st May                   Shahad                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           10:26 AM, 31st May                   Shahad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:28 AM, 31st May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4426272