Subject: Note Added - [#4398828] Conversation with نايف ابراهيم
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 30 May 2022 04:11:02 +0000

Hi ,    Harun Rashid added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4398828    Subject:  Conversation with نايف ابراهيم   Requester: نايف ابراهيم    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi <a id="OWAAMF7FEC1AF97134A179E6A3BDB2EC3041A" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Landmark Group</span></a>
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<div class="MsoNormal">Please check the below order status and already has reschedule on tomorrow 31<sup>st</sup>-May-22.Kindly confirm to the customer.</div>
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<div class="MsoNormal"><span style="background:yellow;mso-highlight:yellow">First schedule-No answer</span></div>
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<div class="MsoNormal"><img width="1121" height="48" style="width:11.677in;height:.5in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM0MzYyMjI1OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.csrKYZjKlYdiupCLAgvLRyQ7N8_ZfmI0rB-139QvFwY" data-id="2043343622258"></div>
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<div class="MsoNormal"><span style="background:lime;mso-highlight:lime">Reschedule-31<sup>st</sup>-May-22</span></div>
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<div class="MsoNormal"><img width="1117" height="51" style="width:11.6354in;height:.5312in" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM0MzYyMjI1OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Qz3jBBD2NW7Jj_BWdPpAMyOhUbdZ8z2NNKm9_K9qYHw" data-id="2043343622259"></div>
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<div class="MsoNormal">Regards</div>
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<div class="MsoNormal">Harun</div>
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<div>From: Landmark Group &lt;[email-masked]&gt;
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<b>Sent:</b> Sunday, May 29, 2022 11:30 AM<br>
<b>To:</b> Harun Rashid &lt;[email-masked]&gt;; Bsj Nf &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4398828] - Conversation with نايف ابراهيم</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Please take a look at ticket
<a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4398828" rel="noreferrer">#4398828</a> raised by نايف ابراهيم (<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>).</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,</span></div>
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<strong><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Reminder</span></strong><b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><br>
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Problem Statement – Late Delivery WWD<br>
Order ID - 6143818078<br>
Item ID - 162009038 <br>
Tracking ID: -<br>
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Assistance Required : Need urgent delivery<br>
Order placed on : 15/05/2022<br>
Was expected to be delivered on: May 19, 2022<br>
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Assistance Required: Need Urgent Delivery<br>
Issue Description: The order was placed on 15/05/2022 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.<br>
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Regards,</span>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Fri, 27 May at 11:15 AM
<span class="separator">, Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>مرحبًا عميلنا العزيز  , </span><span dir="LTR"></span>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>شكرا لتواصلك معنا.</span><span dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> تقبلي كامل اعتذارنا على التأخير في معالجة طلبك. ​</span><span dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>نحن نتفهم أن هذا سيكون محبطًا حقًا لك ، لأنك لم تتلق أي تحديث بشأن ما يقلقك. يُرجى اعتبار هذا مثالًا نادرًا ، وتأكد من أن فريقنا يعمل على حل مشكلتك ، وسيعاود الاتصال بك في أقرب وقت
 ممكن.</span><span dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>يعمل فريقنا على حل مشكلتك ، وسنقوم بالرد عليك في أقرب وقت ممكن.</span><span dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>نأسف حقًا إذا استغرقت وقتًا أطول من المعتاد للرد عليك.</span><span dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>اصدقائك</span><span dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>فريق الدعم</span>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4398828:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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