Subject: Ticket Assigned - Conversation with muhammad ali babar
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Fri, 27 May 2022 05:02:54 +0000

Hi Reenad Alosaimi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with muhammad ali babar muhammad ali babar                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  muhammad ali babar Bot:  Hi Muhammad Ali Babar ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on you
 r payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0537197727            04:22 PM, 22nd May                   Shahad                   Hi Mohammad, Thank you for contacting us. How may I help you?           04:23 PM, 22nd May                     muhammad ali babar                    dear I return 1 item           04:24 PM, 22nd May                     muhammad ali b
 abar                    order number 6142082069           04:24 PM, 22nd May                     muhammad ali babar                    and I return it, after some some struggle I got return order number           04:24 PM, 22nd May                     muhammad ali babar                    please support to confirm that this item has been returned           04:24 PM, 22nd May                   Shahad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           04:25 PM, 22nd May                     muhammad ali babar                    RP05077220005495 Return Order Number           04:25 PM, 22nd May                   Shahad                   Was the product returned and handed over to the delivery person?           04:26 PM, 22nd May                     muhammad ali babar                    yes           04:27 PM, 22nd May                     muhammad ali babar                    already and I received this reference number for
  returned item RP05077220005495           04:27 PM, 22nd May                   Shahad                   . Please allow me a moment to check this for you.           04:28 PM, 22nd May                     muhammad ali babar                    ok           04:29 PM, 22nd May                   Shahad                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           04:29 PM, 22nd May                     muhammad ali babar                    sir shall I wait here           04:30 PM, 22nd May                     muhammad ali babar                    or you will contact me on my cell phone           04:30 PM, 22nd May                   Shahad                   You will be contacted on email           04:31 PM, 22nd May                   Shahad                   It was a pleasure to assist you. Thank you for shopping
  with us.  Have a wonderful day.           04:33 PM, 22nd May                     muhammad ali babar                    ok sir thanks.           04:33 PM, 22nd May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4388730