Subject: Ticket Assigned - Conversation with hey
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Tue, 17 May 2022 09:43:42 +0000

Hi Reenad Alosaimi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hey hey                    Bot:  Hi again! Bot:  Please enter your name Customer:  hey Bot:  Hi Hey ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6143707654 Bot:    Your order status is : Delivered    If you have not received your order, Home Delivery takes 7 to 9 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            01:30 PM, 17th May                     hey                    Okay           01:30 PM, 17th May                   Reenad                   Hi Dear Customer, My name is Reenad .Thank you for 
 contacting us. I will be happy to help you!           01:30 PM, 17th May                     hey                    I got my order today           01:30 PM, 17th May                     hey                    And my total payable says 258           01:31 PM, 17th May                     hey                    But one item is missing           01:31 PM, 17th May                     hey                    Delivery person took 258           01:31 PM, 17th May                     hey                    Can you resolve my issues please           01:31 PM, 17th May                   Reenad                   what is the missing item?           01:32 PM, 17th May                     hey                    Legging           01:32 PM, 17th May                     hey                    Black           01:32 PM, 17th May                   Reenad                   Provide me with the name of the product as it is on the site           01:33 PM, 17th May                     hey                   
  Can you check on line           01:34 PM, 17th May                     hey                    I can provide you with order number           01:34 PM, 17th May                   Reenad                   Provide me with the name of the product as it is on the site           01:35 PM, 17th May                     hey                             01:36 PM, 17th May                   Reenad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           01:37 PM, 17th May                     hey                    K           01:38 PM, 17th May                   Reenad                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           01:39 PM, 17th May                   Reenad                   Is there anything else i can assist you with?           01:39 PM, 17th May                     hey   
                  How will they contact           01:41 PM, 17th May                     hey                    How much to resolve this issue           01:41 PM, 17th May                   Reenad                   email [email-masked]           01:41 PM, 17th May                     hey                    How much time ?           01:41 PM, 17th May                   Reenad                   Please allow some time           01:42 PM, 17th May                     hey                    Any time line           01:42 PM, 17th May                   Reenad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:43 PM, 17th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4367053