Subject: New Reply Received - Disappointed South African client
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 16 May 2022 09:22:34 +0000

Hi Reenad Alosaimi,  The customer has responded to the ticket.  Disappointed South African client  Ticket comment <div>Assalamualaikum </div>
<div>Good day.</div>
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<div>Below in the email with the info you requested for my complaints.</div>
<div>I have not heard back from you.</div>
<div>Kindly revert.</div>
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<div>Thank You</div>
<div>Naeema Noor Mahomed </div>
<div>0027823278786</div>
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<br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div>----- Forwarded message -----</div> <div><b></b></div>
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<div>From: "Naeema Mahomed" &lt;[email-masked]&gt; </div>
<div>
<b>To:</b> "Centrepoint" &lt;[email-masked]&gt;</div> <div style='display:"none"'>
<b>Cc:</b> </div> <div>
<b>Sent:</b> Fri, 13 May 2022 at 17:15</div> <div>
<b>Subject:</b> Re: [#4349614] - Disappointed South African client</div>   <div id="yiv9261176187"><div><div id="yiv9261176187"><div><div id="yiv9261176187"><div>Assalamualaikum <div>Good day</div>
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<div>Attached is a pic of my original order placed. I have attached a picture as well.</div>
<div>Instead of the 23cm plate i received a 7inch side plate NOT a DINNER PLATE. </div>
<div>So the same design but received a smaller size.</div>
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<div>You will notice in the invoice i have attached that i have paid 109riyals for the 23cm plate, however was sent the 7/8inch size plate which is priced at 99riyals (prices at the time of placing order).</div>
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<div>I have also attached the original picture from the original order.</div>
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<div>Please advise further. </div>
<div>Thank you</div>
<div>NAEEMA NOOR MAHOMED</div>
<div>CONTACT:   +27823278786<br><div class="yiv9261176187yahoo-compose-assist-image-card yiv9261176187ymail-android-inline-img-container yiv9261176187ymail-card">
<img id="yiv9261176187ymail_attachmentId2d261276-9d4e-47d1-8387-a7c375261917" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMzODg1ODM5OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.UGXwKJ4S90kRopPR3oluynzOq2cV7D9WnHN1NOVjoIU" data-id="2043338858398" style="width:100%;max-width:800px" class="yiv9261176187inline-image-global yiv9261176187inlined-image-cid-2d261276-9d4e-47d1-8387-a7c375261917"><br>
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<img id="yiv9261176187ymail_attachmentId410d8791-15d4-4fb7-8d4e-aa04d938775c" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMzODg1ODQwMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.d94RaSDTikQ7-ndqniDEAtKhbp59sFAwds1p7rp1hbA" data-id="2043338858400" style="width:100%;max-width:800px" class="yiv9261176187inline-image-global yiv9261176187inlined-image-cid-410d8791-15d4-4fb7-8d4e-aa04d938775c"><br>
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<br><br><br><br><div id="yiv9261176187ymail_android_signature"><a rel="noreferrer" id="yiv9261176187ymail_android_signature_link" target="_blank" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature">Sent from Yahoo Mail on Android</a></div> <br> <div id="yiv9261176187yqt94063" class="yiv9261176187yqt5343214754"><div id="yiv9261176187yqt18665" class="yiv9261176187yqt4318855664"><div id="yiv9261176187yqt31504" class="yiv9261176187yqt9367613145"><blockquote style="margin:0 0 20px 0"> <div style="font-family:Roboto, sans-serif;color:#6D00F6"> <div>On Fri, 13 May 2022 at 14:04, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div> </div> <div style="padding:10px 0 0 20px;margin:10px 0 0 0;border-left:1px solid #6D00F6"> <div id="yiv9261176187"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div>Dear Customer,</div>

<div> </div>

<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>

<div> </div>

<div>We sincerely apologize for this inconvenience caused to you. This is definitely not the kind of experience we want you to have when shopping with us. We request you to please share with us the name of the correct item which you placed the order for and an image of the incorrect item which you have received. We will be happy to look into this further.</div>

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<div>We are looking forward to hear from you soon. Thank you for your help!</div>

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<div>Your Friends,<br>
The Support Team</div>

	

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</div></div></div></div></div></div>  </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4349614