Subject: Note Added - [#4337997] Cancellation c&c
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Tue, 10 May 2022 13:46:11 +0000

Hi ,    Qazi Mohammed added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4337997    Subject:  Cancellation c&c   Requester: عصام محمد    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi <a id="OWAAM257075730B7C438FB53662386D961E20" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Centrepoint Hail</span></a>
<a id="OWAAMD6527BFDBC714E39922216AA500353CA" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Manager Hail</span></a>
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<div class="MsoNormal">Could you update below order status as customer picked up complete and process RTS on POS.</div>
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<div class="MsoNormal">Order Number:6141860818</div>
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<div class="MsoNormal">Customer: Esam Mohamed</div>
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<div class="MsoNormal">Order Created: May 4, 2022</div>
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<div class="MsoNormal">Order Delivery Mode: Store pickup</div>
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<div class="MsoNormal"><img width="845" height="111" style="width:8.802in;height:1.1562in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMzNjk4ODg4MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.rXSiGyonfdopGn8jwnJho4hUAN3wcWNtQE0ZghhfHOY" data-id="2043336988883"></div>
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<div>From: Landmark Group &lt;[email-masked]&gt;
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<b>Sent:</b> Tuesday, May 10, 2022 4:30 PM<br>
<b>To:</b> Centrepoint Hail &lt;[email-masked]&gt;<br>
<b>Cc:</b> Qazi Mohammed &lt;[email-masked]&gt;; Nusaybah Alzuman &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4337997] - Cancellation c&amp;c</div>
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<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
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<span style="font-size:10.5pt;font-family:-apple-system">Please take a look at ticket
<a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4337997" rel="noreferrer">#4337997</a> raised by
</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">عصام محمد</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span> (<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>).</span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement: cancel C&amp;C order <br>
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Order Date : May 4, 2022<br>
Order ID: 6141860818<br>
Store code:  ShoeMart21039<br>
Tracking ID: 614186081822999991<br>
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Assistance Required: Mark the order as cancel.<br>
​Please cancel the order due to the customer's desire to cancel in order to return the amount to the customer<br>
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Regards,</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Tue, 10 May at 5:17 PM
<span class="separator">, Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span lang="AR-SA" style="font-size:10.5pt">مرحبا عصام،</span><span dir="LTR"></span>
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<span lang="AR-SA" style="font-size:10.5pt">شكرًا لك على تواصلك معنا ومنحنا الفرصة لخدمتك.</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">نعتذر بصدق عن أي إزعاج ، لقد أرسلنا استفسارك إلى الفريق المعني وسيتواصل معك أحد زملائنا في أسرع وقت ممكن لمساعدتك في حل هذه المشكلة.</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">نطلب منك السماح لنا ببعض الوقت حتى نتمكن من العمل على ذلك والقيام بالمطلوب.</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">نحن نقدر صبرك.</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">أصدقائك ،</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">فريق الدعم</span>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">4337997:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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