Subject: Ticket Assigned - late delivery
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Wed, 27 Apr 2022 11:30:21 +0000

Hi Reenad Alosaimi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  late delivery hello                    Bot:  Hi again! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6137703865 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            03:20 PM, 27th Apr                     hello                    Why do the courier keeps on saying need to pick my order where in my option for delivery clearly stated there as cash on 
 delivery           03:22 PM, 27th Apr                   Reenad                   Hi Dear Customer, My name is Reenad .Thank you for contacting us. I will be happy to help you!           03:22 PM, 27th Apr                   Reenad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           03:25 PM, 27th Apr                   Reenad                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           03:27 PM, 27th Apr                   Reenad                   Is there anything else i can assist you with?           03:27 PM, 27th Apr                   Reenad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:29 PM, 27th Apr                                          View conversation in Freshchat https://landmarkgroupservic
 e.freshdesk.com/helpdesk/tickets/4267505